They had a good selection of vehicles. Dennis Cardinal was my salesman. He was very knowledgeable. He worked with my budget. He had all the information I needed to make my decision. My paperwork was handled and the communication was spot on. Thank you Russ Darrow!
My husband and I bought an SUV from Car King and we were extremely happy with the service we recieved. We worked with Brian during the process and he was fantastic to work with. He was very knowledgeable and patient throughout the whole process and he took away all of our worries! We would recommend any of our friends and family to choose Car King!
I was looking for a Mercedes diesel suv and found it at car castle. They have an impressive inventory of high end vehicles! Tony and Omar were knowledgeable of my vehicle, it???s history and their inventory. This isn???t a big operation so I would advise that you schedule an appointment or you may be waiting. Overall I am satisfied with their performance and LOVE my Mercedes!
let me start of by saying thank you to Chase Seufzer! This young man is very knowledgeable and the epitome of excellence in customer service. Chase went above and beyond he asked all the right questions and explained any and everything we didn't understand or had questions on. I'm in awe of this young mans excellence and drive to be the best at what he does. Not only was he a delight but other staff members assisting Mike Terlikowski (Management) and Travis (Finance) both went above and beyond as well to make sure my mother and I were comfortable and happy. I love my new car and once again thank you Kunes Country Chevrolet Buick GMC of Elkhorn for the great customer service ! Keep up the good work... Thanks, Kalah Johnston
Awesome experience. Went way beyond professional, courteous
by Joe&Kathleen from DealerRater.com
December 2, 2018
Everyone at the dealership, especially Kenny went far beyond expectations. In our situation, we had a horrible purchase from the previous dealer we had purchased from, and were left high and dry (spent an entire year paying for repairs and trying to get the car to pass emissions-nothing short of a nightmare). I came into the place exasperated and in tears. Between all of this the dealer listened to our needs-provided a amazing solution. I will never forget how they were able to actually sell a car through an empathetic situation that met our specific needs. We love our 2019 Nissan. Thank you.
sales person was friendly and helpful, knowledgeable and demonstrated the basic features to get us started. he made sure the car was ready on schedule. the paperwork was necessary but tedious. cathy took the time to explain fully what was required and let us take breaks as needed.
I wasn't able to purchase the car I wanted because of the price, but the sales man helped me, even after backing out from a deal, find cars that matched my criteria and were in my price range! It means a lot to have such curtesy to take the time to look for the perfect vehicle for me.
My salesman Ryan Antczak was really great l would tell any of my family and friends to specifically ask for Ryan he really knows how to make sure you are happy with your experience before you leave thanks Ryan.
First, if you want a car, why people expect the dealer to call when they had the opportunity and ability to call the dealer? I just don’t understand and that should not be the reason to rate low in review.
I sent online inquiry but I also called and placed a “refundable” deposit to hold BMW 5 Series. Car had minor issues such as the smell since the owner was a smoker. Detail was done and smell is gone as promised. They worked with me on pricing so good deal got even better deal compare to other listings in Northern IL / Southern WI.
Again, there were few minor issues and financing could use “user friendly” process but overall I was very happy with the process, service, price and extra accommodations thanks to Juan and Victor.
Obviously this is not the same level as Barrington BMW or Knauz BMW that I am so used to (where I purchased and serviced other 2 BMWs I have) but they do provide great service and I will think of Reo Motors for next car purchase.
The salesman was very helpful and didn't try to sell me a vehicle that they wanted off the lot. He also let me test drive the ones I wanted to compare even if it was not in the most ideal spot, if other vehicles needed to moved it was done.
The whole staff was pleasant and kind. They made my purchase easy and they were very helpful. Even after my trade in, I forgot some things in my truck and they help me retrieve my things. I'm very happy with my experience.
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