Great experience. Would recommend this dealership and staff to any friends and family. Staff worked with my unique situation and the purchase went as smoothly as i hoped for. Thanks for the great car buying experience!
This 5 stars in for one employee in particular. Tim Gardner in the service dept. My little story... I had recently purchased my vehicle on April 1 & had to return it on April 4th due to the speakers, window and a little idle. It was now 4/16/2018 and my car was still not finished because the speakers were missing a part that need to come from Korea, they told me my car would be finished no later than Monday and that was a promise...So long story short everyone I spoke with said they would call me back and help me figure this out and no one did, they called with the same info about waiting for a part but no new news. Thankfully I called in 4/17/18 to check on my vehicle on when the part will be in and Tim (which was my first time speaking with i'm through these couple of weeks.) and he said the part was scheduled to arrive on 4/24/18 I was furious. Here I am driving loaner cars and not even able to enjoy my new car for a whole month. He listened to me and quickly went into action and said I am going to help you, we are going to fix this. Literally in 2 hours he called back said that they can get my car to a certain place and they can do it if I agree and also offered me a couple of other things and said I will get your car to you by today or tomorrow after he explained this to a manager. All in two hours! and I couldn't get a straight answer for two weeks! Tim called me when it left car max and when it came back and tested the stereo for me himself! He completely turned my whole experience back to a positive one again and now I am truly happy he went above and beyond and keep his word! He was very kind and put actions to his words! He is definitely the highlight of my week! now I can drive my new car thanks to TIM Gardner.! Thank you TIM! You don't know how happy we are!
Walking in, I was unsure of what my outcome of my goal would be. I've been searching for a new upgrade for a few months prior to purchase to make sure I would have a good deal. When I met Jeremy and Jeff, they made us feel welcome. My parents like the way the car was described anlong with all the safety features. When the negotation began, we were very pleased in the professional way that Jeff spoke to us and showed us the information. We were very pleased with all they way they answered our concerns and our questions. Especially when Jeff said he would call and check in with me a few days after the purchase. Forever in eternity, I was pleased, amazed and felt confident with this purchase. I am still however, still in a sticker shock of mind that I rolled off the lot with the car having it all in my name! Thanks for all you guys did!!
All aspects of my visit were very positive. Your service people were friendly and helpful. I needed to have my car inspected and was pleased a concern I had was not an issue at this time. Also appreciated having my car washed.
Thank you Kuni BMW for a wonderful car buying experience. I purchased a beautiful new BMW X5 yesterday and found the staff to be professional and informative. My appointment began at 1pm and I was driving home in my new car by 4pm.
by Jayson " The Bomber Restaurant" from Milwaukie, Oregon
April 4, 2017
Vince , Israel and the rest of the staff are fantastic to work with! Our company van was well past its prime and needed replacement. We have purchased 43 vehicles over the years and we have never been disappointed!!! Vince, never stocks any junk vehicles and they are always the cream of the crop for used autos. You would be stupid to buy from any other dealer!
I am here to leave a remarkable review. Stand out people who really care. I got turned down everywhere I go and they worked hard to find a bank that would give me a loan. Thanks again Mike and John.
They went above and beyond to accommodate me and get me in and out with a car in a real hurry. Jerome was fantastic as well as the man who helped with the paperwork (Sorry I don't remember their name. They deserve better).
I never review anything but these guys earned a positive review.
If you are looking to buy a car, do yourself a favor and hit these guys up.
You won't regret it.
I have nothing but praise for Ron Tonkin dealership in Portland Oregon. Every person there is professional and extremely helpful. Originally Gordon helped me set up my whole phone system and walked me through every step of the way on my 2013 RDX that I purchased at another dealership.
A few months later I returned to look at a new Acura 2019. Tommy was extremely professional and helpful in every way. He did not apply any undue pressure to buy, but was attentive and keeping in touch with me through the process. He was very knowledgeable about the car and walked me through every step of the buying process and setting up and understanding all the systems with in this vehicle.
I am 100% satisfied with every aspect of my experience!
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.