The service was speedy and I appreciated the professionalism of the staff. They are always helpful and courteous. I can???t stand having to do any maintenance but I don???t mind it slightly less because my experiences have been very nice!
Started off strong then fell flat. Took 3 days to get possession of brand new truck then when I got it, I called first thing the next morning to inform there were 3 scratches on the doors. I was told I would be contacted to have this taken care of. It???s been since Wednesday... Today is Sunday.
Disappointed overall, car was to be washed after being serviced and was not, tires were just armour all and nothing more. Deceiving. Not what I expected from Nissan of Bakersfield amongst other things I haven???t mentioned.
I went in at lunch and had so consents and I was helped by my service advisor quickly and all my needs were met . I was in and out fast and effective . Ariel is such a great advisor because he listens to the customer. I every time I looked he was busy at work. We depend on our cars to transport our family and our children, it is nice to know he cares about our needs. Also I am on my third new Nissan because I buy new every couple of years and Randy White has helped me very much!
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