Wow, I experience amazing service from the beginning to the end. I will always being my truck to Bowie for service. When I???m ready for my next truck I will come to your location. The staff was wonderful. If I could have given more stars ?? I would!!! Please thank every staff member who worked on Saturday for me!
I was looking for a Toyota RAV4 & found one online @ Car Gurus. I drove a hr to see the vehicle, from GB Md to Waldorf Md. My salesman was Daryl, He was great. Very friendly, also was the Finance Manager. Everyone was very helpful. I ended up buying the RAV4. I love it. I’ve had my original car (Toyota Camry) for 22yrs. I kept it , I couldn’t bare to trade it in. But again they were so nice , they detailed my Rav4 & filled up the tank. It was worth the drive.
I responded to one of the internet specials, and received useful email responses to my questions. I am so glad that Sven was available when I visited the dealership without an appointment. He was very honest, outlining what was available and possible benefits for me to consider.
My sales associate was Jordan Bates. Upon meeting Jordan, he greeted us and apologized about being a little late. He had a customer he was assisting before us and their appointment went a little longer than expected. Jordan made us very comfortable immediately; he asked if we needed anything such as beverages or anything else to ease this process. He was very knowledgeable about the vehicle I inquired about and soon asked me if I wanted to test drive the vehicle. While driving, he told me more about the features of the vehicle, and had great general conversations. Normal car salesmen try to force me to buy a vehicle I inquire about; but Jordan did not do that at all. I did not feel pressured to buy the car. He was also able to get me the rate I wanted regarding this car. I would definitely refer him to family and friends who are looking for a new vehicle.
Just bought used Toyota Camry from Cowles Nissan. The salesman name Rusty was very honest professional answering every question we had just the best salesman I had ever encountered. He has many years of experience. He didn’t pressure us to buy the car. He was very patient with us and very knowledgeable of the cars and everything we were asking. If you need to buy a car I recommend going to Rusty. Thanks for everything Resty.
I was driving by saw Cowles Nissan and decided to stop in, Nasser was great help and polite. He showed me around and I ended up purchasing a car. Need a car go see Nasser Hassan. Not pushy and know his stuff.
Had a dispute with the dealership. Salesman and some manager were unable to resolve or understand the mistake. The general manager Todd stepped in and with a simple phone call rectified the situation and resolved the matter. Speaks volumes when a GM takes a few minutes to call a customer showing their time and business is valued. Based on my experience with Todd I can honestly say he resolved the matter and cares to ensure customers concerns are heard.
Cowles Nissan is the place to buy. From the great selection to the salesman that will go out of their way to help (shout out to Rusty and Big Lew) to the deal and finally to the finance guy Mike. Every step was easy and everyone was courteous. I really can't believe how much I actually enjoyed the experience. Do yourself a favor and go talk with Rusty at Cowles Nissan. If he is busy he will set you up with a person your going to like.
Rusty Thank You!
I would like to thank venessa walker on the great service she provided. I went into trade my old vehicle in for a new 2019 Altima and she made the whole experience quick and easy for me and my daughter. Thanks once again -Devin
Matthew was great they did everything in there power to speed up the process This is my second time coming back my first car I purchased here I was in an accident and the car was total lost but never had issues with the car and if I did I brought it right back and they helped me with everything . I would definitely recommend getting a car from Nissan .
Brain Lesane, help me with my New Car Great Job Best Customer Service!! Thank you so Much my husband and I enjoy your time!! He is very good at his Job and know what to do!! Rate him Excellent Service!!!
Salesman Matt Werner was polite and professional, quite know
by Barb2801 from DealerRater.com
November 5, 2018
Salesman Matt Werner was polite, professional and very Knowledgeable, He called me to follow up, making sure all was well with my choice, and if there was any thing he could assist me with, very pleasant to deal with
Great experience at Sheehy Nissan. Friendly, efficient and very helpful. Looking forward to working with Joey again very soon. This is the place you want to go when looking for a great deal on a great car.
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