Recently, we purchased a CPO from Internet Sales Manager JV. He is very responsive to questions, keeps his commitments and is very knowledgeable. He understood what we were looking for and found the perfect car for us! We'll certainly be returning to Concord and JV for our future needs.
Was looking at a Camaro convertible that they had advertised and asked for quote.
All I got was the run around with requesting more personal info at this point that I was comfortable with. All I wanted was to see had firm their price was, of so what could we do. So no deal was made or offered. Waste of time.
Our experience at Boardwalk Chevrolet last month was exceptional. I walked in knowing the model I was interested in, but none were in stock. Within moments, Ben found the exact car I wanted at another dealership and made a trade so that the car I wanted would be available the following day. Ian made the trip and took good care of it along the way. When it came time to complete the paperwork, Ian was efficient, thorough, and made the process as painless and hassle-free as possible. A tiny ding in the door was taken care of quickly and was done well. They have a friendly, responsive, and capable team at Boardwalk Chevrolet. I am a completely satisfied customer and will return when I'm in the market for another Chevrolet vehicle.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I came here to buy a LEAF and I was pretty picky, but they took care of everything and gave me a very good price! I can call them any time with questions and they genuinely seem happy to help. This is now my first choice when it comes to dealerships.
Although I havent bought the car from them but i liked the overall process and prompt reaponses from shift sf. They brought the veichle to my door but i could not able to meet due to an emergency. This was handled very politly by the driver and appreciate it. Thanks
A bit different than the atypical dealership being in the middle of a large and busy city, but that doesn't stop the customer service from shining through. I'd highly recommend for purchase of a new or used vehicle.
I inquired about a newly posted Honda Pilot on a Friday and got an immediate response asking when I was available to test drive which was awesome. I responded immediately that I was in Tahoe for the weekend and could test drive on Sunday afternoon.
The next response was from someone else who said the car had been sold the night before. So a bit of a mixed signal, but no hard feelings, I guess it’s the nature of the biz.
I inquired about a car they had listed through cars.com from their lot. I received a call back quickly from the sales rep who was friendly and personable. I'm not sure if I'll end up buying from them, but I am several states away and they seemed well prepared for out of state transactions.
Spent about a month doing research and contacting dealers.
Clark found me exactly what I wanted at my price. Honest, patient, mellow and straightforward. Recommend highly
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