She made the experience fun. A real person to connect with. Felt like I had a friend backin me up. The test drive was what sold me. She has a favorite route that goes around a lake with some nice curves.
Felt unwelcome, as nobody cared! No one meet at the entrance, had to find someone who can help. Took 3 hours to change oil, got a package with a car wash and after 2 hours the car wasn’t washed. Took another 45 min to do so.
Hire more staff and train on customer service!
I thought fishing the wheel bearing would get rid of the noise. But it didn’t I was told I need new brakes however noise happens even when brakes are not applied. Definatley coming from left side of car?
Tom sold me my car about a year ago and I'm still amazed at Tom and Tynan's commitment to excellent customer service. I continue to recieve nothing but professional and quality assistance from Tom and the dealership. Anytime I need to come in for an oil change, or most recently a tire check, I have been greeted and treated like their number one customer! Tom has such a great personality and professional approach, Arnie is always more than willing to help out and always very knowledgeable and professional as well. I would recommend Tynan's to anyone I know and would encourage everyone to ask for Tom! You won't be disappointed!
From the moment I walked in I felt very welcomed, Tom made the whole car buying experience easy. He explained all the details and personally made sure the car was ready to take home. I want to also thank the manager Eric and the financial specialist Harry for working with me and guaranteeing the best price. I could not have asked for a more positive experience!!! A million times thank you!
I hadn???t bought a car in a long time (and never a used car), so consequently I was a little apprehensive about the whole experience. Tom immediately made me feel welcome and at ease. The process was so smooth, and he even kept refilling my teen-she daughter???s popcorn to keep her happy as well! Highly recommended!
I had a terrific experience buying my Kia at Tynan's Nissan in Fort Collins. Kashmir and all the team were friendly, competent, knowledgeable, and willing to go the extra mile. I would recommend them to anyone buying a new or used car. Thanks so much!
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