A bit different than the atypical dealership being in the middle of a large and busy city, but that doesn't stop the customer service from shining through. I'd highly recommend for purchase of a new or used vehicle.
No pressure sales team who were very helpful with all the questions that go along with buying a pre-owned vehicle. The sales manager Mike gave us a great deal and took care of any issues we found with the vehicle.
Hyundai of Serramonte has a great staff. They were nice and not too pushy! They made us feel comfortable and relaxed. They were very understanding of our situation and were willing to work with us. They went above and beyond normal expectations. Overall, the best experience I have had at a car dealership!
We purchased our 2nd Hyundai from Serramonte Hyundai. Our salesman was Sean Barton. He was very knowledgeable about the cars we test drove. After returning many times to look at the cars, we decided on the 2017 Elantra. It has a great warranty which is why we purchased a Hyundai again. The Elantra also gets very good gas mileage. We are very happy with the service we received from Sean Barton and the rest of the sales team at Serramonte Hyundai.
I'm a first time buyer and I had the best experience purchasing a car with Jian. I've been to many dealerships and have found most of the car dealers pushy, but not at all with Jian. He was absolutely GREAT! He understood what I was looking for and was extremely patient and accommodating the whole way through. I'm already planning on making my next purchase from him! Thanks again Jian!!!!!!!!!!!!!
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