I recently purchased a 2014 CLS550 Mercedes from the 10100 Liberty Road Randallstown location this week. I had surgery back in June and was out on leave for a while. I did want to purchase another vehicle but wanted to wait until next spring. Nevertheless, I was just randomly searching on my iPad and came across Xclusive Motorcars. I’m glad I did because I didn’t even know this place existed. Before I began my search on the website I started reading the reviews. That is what blew me away! There were so many positive comments and feedback I just couldn’t walk away without contacting them to see what they may have that I am searching for. I completed the contact sheet online and Scott called me the next day. I scheduled an appointment after work and went to see what they had. Someone did call me the day of my appointment to verify that I was still coming. Didn’t know it was Mike the sales manager. When I arrived unfortunately Scott was out ill but Mike the sales manager immediately took care of me and placed me in the good hands of sales associate Uma. Uma, and Mike gave me one of the best car buying experience I’ve had in a long time. Not to mention Roosevelt one of the finance manager was excellent as well. They got me a great deal at a great price and had me on my way within hours. I highly recommended to anyone looking for a used vehicle at a great deal, price and excellent customer buying experience shop at Xclusive Motorcars.
I had my car serviced at Suitland Infiniti on November 27. I appreciated the excellent customer service and updates by my service advisor, Kenji Evasco! I was prepared to rent a car since the repair on my car was not going to be finished until the next day. However, I was delighted when I arrived and found out that a loaner car was available. Thank you Suitland Infiniti for your excellent customer service!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I bought a 2007 Nissan Altima really nice car less than 100,000 miles. Great customer service from this company and I would recommend anybody to shop with these guys they provide friendly service to there customer.
I worked with John Massaqoui who was the best salesman I ever had. He was straight to the point and did not play the old sneaky car salesman. He researched the absolute best deal for my unfortunate situation and for that i am more than thankful.
I would like to thank venessa walker on the great service she provided. I went into trade my old vehicle in for a new 2019 Altima and she made the whole experience quick and easy for me and my daughter. Thanks once again -Devin
Many dealers claim to be no hassle, no haggle. These guys were very straight forward about price, financing, and what they could do to send me home with a vehicle to meet my needs. They were knowledgeable enough to answer my questions, and sensible enough to check, and get back to me if they weren’t sure. I appreciated the positive experience. My salesman was Tyler, the sales manager was Albert. Thanks guys!
The people at National Motors made you feel welcome. Worked with my budget to get me exactly what i wanted! Excellent Service! Ask for Jorge!
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