I was a first time car buyer and I had a good idea of what I wanted. Originally looking for a used car but got a better deal on a new one. Rosalind was great and really helped me and my mom understand what I would be getting into. She was helpful, and thorough and I will be back for my next car.
Probably the best car buying experience ever! Started with CarGuru app searching for vehicles. When I reached out for more information, Matthew responded very quickly. Not only buy email and text but with a personal video message. Alexis was able to show us the vehicle we purchased and continued us through the buying process. On final day, Matthew closed us out. I say all of this because the continuity of service and professionalism never changed. The finance team was even able to beat my banks loan rate! It will be hard to look elsewhere for all future purchases. Thank you Neil Huffman Team and to all the wonderful staff!
I had the misfortune of experiencing car problems while out of town for work. I took my Chrysler Town & Country van to this dealership after finding a Technical Service Bulletin online for the problem I was having (engine misfire). They were extremely busy when I got there, but the Service Advisor Specialist, Taylor Alford, seemed genuinely interested in my plight. I had to leave the vehicle overnight and get a rental car to get back to Cleveland. Taylor made sure my van was looked at the following day and got back to me promptly with what it would take to get running correctly again. I was fully expecting the worse based on what I read in the TSB, but Taylor gave me great news and the repair was relatively inexpensive. It's nice to know that there are still honest people out there! I'm very happy with the service I received at this dealership and would recommend them to all in the Louisville area!
After shopping for about 3 weeks i can’t tell you how nice it was to finally find a person who could answer all my questions about a Nissan titan Geno lefever went above and beyond what any salesmen or manager from the other places I’ve he listened to my wants and needs and sold me what i was looking for will be buying another car for my wife in 6 months and it’s nice knowing where we’re gonna buy it
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.