I bought my Honda pick-up truck from Victory Honda, Jackson TN. When I made the purchase I also added Car Doc - which is a prepaid maintenance program. When I moved to the Tri-Cities, I was able to have my scheduled Car Doc services performed at Tri-Cities Nissan (as they are part of the Victory Automotive Group).
So I use their maintenance shop every 5,000 miles. The intake procedure assisted by Margo, Suzy, and Jessica is quick and painless. The turn-around time is quick, and you even get a car wash done as part of any service you have done. I've also had minor wear and tear repairs performed and was very pleased with the services provided.
One additional item that I find useful is that you can go online and schedule a repair/service, which is great. All in all, I highly recommend this dealer.
I highly recommend seeing Andrew Meyer at Wallace of Bristol if you're in the market for another vehicle. He went above and beyond to help me find exactly what I wanted/needed. He was personal, knowledgeable and friendly without being overbearing or pushy. All of the staff was very friendly to work with from start to finish.
by Cantor family???s Mitsubishi from DealerRater.com
November 17, 2018
We recently bought a brand new vehicle from Wallace Nissan Mitsubishi in Kingsport Tennessee. Originally we were looking for a used family vehicle we stopped at Toyota of Kingsport and they treated us awful. They were not helpful or friendly at all. My husband said let???s try one more place and that place was Wallace. Our salesman???s name was George Barton he was very kind and helpful and he got us into a brand new Mitsubishi Outlander for only $50 more a month than we were paying for our old 2007 van! Plus we have an awesome warranty. Thank you so much George and Wallace Nissan Mitsubishi😊
This dealership is part of the Victory Automotive Group. I have found that the quality of service to be excellent and the staff are great folks. One feature that I bought was Car Docs that covers regular maintenence. This service is honored by all Victory dealerships no matter what make of vehicle you bought from a Victory dealership.
Services performed have been timely and quick enough that I can easily wait at the dealership for completion of work. They also wash the vehicle as a peek. You can even stop by and get a free exterior wash any time you want.
Though I bought a Honda at Victory Honda in Jackson TN, my buying experience was highly satisfactory. I think that one would find Tri-Cities Nissan would treat a buying customer in the same positive way.
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