All around great service. Friendly and honest service. Comster service was always available. I recieved my vehicle within four days after the completed process, of paper work.
With already six recalls
by Kit from Charlotte nc
November 15, 2018
I would not purchase this car with all the recalls that I’ve had to go through sunroom Motor needs to be repaired after three years but hardly ever used. Turning radius is very wide and card difficult to park
Had a wonderful expierence shopping for my new car. August was a very-knowledgeable, patient salesman. I would definitely recommend my friends and family to shop West Herr Nissan. Just ask for August, he was great!!!
One of the best cars
by Handsumsean from Severn MD
December 2, 2018
I was thinking and still am thinking about trading my bmw 328i in for a maxima. Just a much bigger spacious car not too high priced and has great technology
My husband swears by Nissan (quality, reliability, etc.), but I had never owned one. Well, I can't say enough how happy I am with my 2016 Nissan Maxima!! It is sporty, handles well, plenty of room in front, back and trunk for my family of three. It is so sleek, we refer to it as the "BatMobile!"
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
This is a great car with many features that upper
October 27, 2018
This has heated steering wheel, seats and mirrors. Pretty fast with 300 horses. And a lot of safety features like forward Collison warning, blind side assistance and sensors all around.
#Ask4coach! John Madden is your go to guy! He worked with me in such a great way! Not pushy, not overly professional. He was all about what’s best for me! I made the transition from leasing a Honda to leasing a Nission and he made this transition so easy! His customer service skills are one you will not forget and one you will forever appreciate. #Ask4Coach
Most beautiful car I've owned
by CupertinoCarl from Cupertino, CA
October 19, 2018
This is my fourth Maxima and is by far the best one I've owned. It has superior looks, comfort and performance. I believe that it is a superior car to my Mother's more expensive Lexus.
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