We bought a car from Brad Braun at Charleston Nissan on 5/16/17. Wow we were very pleased with the deal that Brad was able to give us. We were treated like family and he went above and beyond to make sure he got us just what we wanted for the price we were looking for. He even came in to work on his birthday to make sure we were taken care of. My hat goes off to the finance guy Ron who also helped tremendously . Wonderful people at Charleston Nissan. Will tell everyone about them.
Service department at Carmax superceded my expectations! Called to have a service done on my Nissan and they were able to accommodate my tight schedule even though they did explain their schedules were tight as well. The amount of time I waited was far less than any dealer I've ever been to, and Dave in the service department greeted me by name and wore a smile until I left! They even washed my car for me and let me know if there was anything I needed to not hesitate to give them a call.
I began my search at Nissian. I met Micheal Scarpaci as I exited the vehicle I was renting. Right from the start he was fantastic. Micheal was very patient and did not make me feel pressured at all. He was polite and understadning when I needed to extent the rental or be charged a fee. If the dealer had a car within the price range I wanted I would have looked no further, which speaks volumes for me since I am a thinker. Micheal took time with me and made me feel like I was valued as a customer. I cannot say enough about his friendliness and overall respect of me as a customer. Over the course of the day and into the next one, I went to 6 other lots, none of which did I recieve the quality of treatment that I did that first day with Micheal. I was on a strict budget, which is the only reason I was unable to purchase a car at this dealership. I am very grateful for the treatment I recieved from Micheal and think it speaks volumes for the dealership to have this kind of employee working here.
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