Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
With already six recalls
by Kit from Charlotte nc
November 15, 2018
I would not purchase this car with all the recalls that I’ve had to go through sunroom Motor needs to be repaired after three years but hardly ever used. Turning radius is very wide and card difficult to park
Vroom has excellent customer service and follow-through. My process had complications and Vroom worked with me to make it right. I will definitely purchase from Vroom again.
My First Nissan!
by LoriW from Winston Salem, NC
November 14, 2018
My husband swears by Nissan (quality, reliability, etc.), but I had never owned one. Well, I can't say enough how happy I am with my 2016 Nissan Maxima!! It is sporty, handles well, plenty of room in front, back and trunk for my family of three. It is so sleek, we refer to it as the "BatMobile!"
A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.
This is a great car with many features that upper
October 27, 2018
This has heated steering wheel, seats and mirrors. Pretty fast with 300 horses. And a lot of safety features like forward Collison warning, blind side assistance and sensors all around.
Got a call the minute the car I was looking for hit the lot. They were willing to fix any imperfections promptly. Friendly hometown atmosphere. Buying process easy and found an excellent rate for us to finance. Will definitely recommend Dan Goben Cars
Most beautiful car I've owned
by CupertinoCarl from Cupertino, CA
October 19, 2018
This is my fourth Maxima and is by far the best one I've owned. It has superior looks, comfort and performance. I believe that it is a superior car to my Mother's more expensive Lexus.
by A New Believer in the Auto Buying Experience from Manitowoc, WI
March 11, 2017
This was by far the BEST auto buying experience I have ever had! Nice vehicles, priced right, excellent and knowledgeable sales staff. The buying process went so smooth from test driving the vehicle to driving it home. Thank you everyone at Dan Goben Cars for this awesome experience! I will tell all my family and friends to check out your location when they are looking for a vehicle.
Very helpful staff, seemed to honestly care about me and the quality of my experience buying a car. I felt like more of a friend than a customer! I will ONLY do my car buying with these guys in the future and will recommend all my friends to them. I couldn't imagine a better dealership.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.