My fiance and I just bought our first car and the overall experience was amazing. Jon Paul provided exceptional customer service. He was very transparent with the prices and details about the car before we made the purchase. He made us feel comfortable and confident with our purchase. If you want a seamless experience when purchasing a car then Jon Paul is the guy to contact.
With already six recalls
by Kit from Charlotte nc
November 15, 2018
I would not purchase this car with all the recalls that I’ve had to go through sunroom Motor needs to be repaired after three years but hardly ever used. Turning radius is very wide and card difficult to park
I???ve been going to this dealership ( KOEPPEL NISSAN QUEENS ) for over 20yrs. My experience there have always been Great . Danny Colon my sales guy is always courteous & very knowledgeable , and answers all the questions I had. Danny takes the time to explain all the details on the vehicle even told me things that I didn???t know about the vehicle that I was not aware of. I keep going back to this dealer because I???m treated with respect.
My First Nissan!
by LoriW from Winston Salem, NC
November 14, 2018
My husband swears by Nissan (quality, reliability, etc.), but I had never owned one. Well, I can't say enough how happy I am with my 2016 Nissan Maxima!! It is sporty, handles well, plenty of room in front, back and trunk for my family of three. It is so sleek, we refer to it as the "BatMobile!"
Stopped by dealership to check out the cars. Manager Chris offered to find me a car and requested a deposit. I paid. He didn???t find me a car within the period we agreed on and I requested refund. The agent was instructed by Chris to fill out the paperwork and promised that I will get the refund within 7 business days. It???s 14 days since then, I contacted them again and they promised to check, but still no refund. I only wish that I checked their reviews before I went there. Only 2 stars out of 5. *** Today is a happy day for me - finally got the refund. I want to thank Samantha who helped me. She was very efficient, professional and polite.
I bought a Nissan pathfinder 2014 at this dealer, sales man was excellent. his name is Jeffrey Chan. I want to thank him for his help . great guy. if you want to book a deal over there, ask for Jeffrey .
I "LUV" my new Lexus! Thanks Clement! You're the Best!
by Qponer from DealerRater.com
November 12, 2018
I've always dreaded the car buying experience... until I met Clement Max Corriette. From the start, he was very hospitable and professional. I'm so glad that he was the one that offered his service when I came in. He set out to help me accomplish my goal of purchasing a 2019 ES 350 on the same day. It was crunch time for me because I had to return my current lease to another dealership in a few days. When my original plan didn't work in my favor, Clement went above and beyond to offer other scenarios until we agreed upon the best deal for me. He also took care of my lease return. I am forever grateful to him. He is very knowledgeable. He has many years of experience in this field and knows it inside out. He truly lives up to his title of "Lexus Certified Master". I recommend all of my family, friends, and anyone who reads this review to come in and speak to Clement. He will take care of you - no matter what your situation is. (I'm also looking forward to utilizing the nail salon/massage center that he has implemented at this location).
Very reliable car, I love driving it.
by CyphrDogX from Suffolk, VA
January 22, 2019
In short, this car has everything in it except a coffee maker. I am sure Nissan will find a way to have this as an option in the future.
Clement Max Corristte was very knowledgeable sales consultant he was very friendly and interactive with my Family and I. I would recommen him to my friends and family. Outstanding keep up the awesome job you guys do at Lexus of Rockville Center. Very happy customer
Most reliable factory performer car
by Eoan2u from Killeen, TX
January 17, 2019
Meets all need and very reliable. Got a lot of power under the hood than most stock sedan. A must to own one with the redesigned style.
I should start by saying that the new owners management is doing an excellent job, everybody is friendly, and customer service is top notch, very nice atmosphere great energy, this is not my first visit to a Nissan dealership and i was highly satisfied, they go above and beyond for their customers, definitely coming back for my next lease in the future.
Nissan has great design
by Officiallybush from West Deptford, NJ
January 28, 2019
My only wish for this car is AWD. That with this speed would’ve made this car top tier. It’s a great overall car, fast and with the SR package looks like a beast
The service Department experience is always top notch! I dropped my Genesis off early for an oil change, bulb replacement, and multi-point checkup. Got a call a couple of hours later that it was ready and picked up car in the afternoon. Always a seamless process! thank you Ralph, Dimitri, and the entire crew!
I've always been skeptical about buying used vehicles from "auto malls" and the like, and have always gone the more costly route and bought directly from dealerships that only sell certified pre-owned cars.
However, after doing a little research, looking at their inventory and meeting the owner of Rt. 27 Auto Mall, I took the plunge. It couldn't have been a more comfortable and positive experience. The salesmen and staff are knowledgable, helpful, and not overly pushy. They are also worked very hard to do business with me in a way that was very fair and reasonable, while still managing to maintain transparency and integrity. The entire process was as seamless as one could expect when buying a car.
Most importantly, the staff here exhibited a high level of regard for my (customer) satisfaction. Trustworthy, honest, knowledgable and very reasonable! I wouldn't hesitate to recommend these guys to anyone in the market for a pre-owned car and would definitely do business with them again!
This was my second time visiting Nissan of Hawthorne. The first experience was subpar- but this second visit is what prompted me to write this review.
Many months ago I expressed my interest in purchasing a new car. The reasoning was because I had a bad taste of my previous car-buying experience and wanted to start fresh. I didn't know why I was paying the amount I was paying and I just felt uncomfortable the whole time. I was referred back to the sales department to Bader.
Not only was Bader welcoming and knowledgeable, but he made me feel like I wasn't just another sale. I was a person with an experience he wanted to improve. I gave him my background of my car-buying experience and he ensured me he would do everything he could to get me the best deal.
He was very transparent about the price of the vehicle I was interested in purchasing. He gave me the breakdown of everything. He didn't do anything without me giving him the OK first. This was a huge aspect for me. Before, I felt like I didn't matter. But this time, I was in total control.
Working with Bader was Ahmed. He told me all the specs about the car, answered any and all of my questions, and was super personable from the moment I walked through the door. He listened to all of my awkward rants with a smile on his face. He personalized my experience so much that I felt like I left with a new friend! I could have not asked for a better sales experience with these two individuals. Please-- asked for Ahmed and Bader when you walk through the door. You will NOT regret it!
After that process, I was sent to see the finance guy. Previously, I felt like I was signing my name for hours on end. This time, Enrique made the process SIMPLE and TRANSPARENT. I was in there no longer than 5 minutes.
Overall--the new management at Nissan of Hawthorne blew me away with its kindness, patience, and knowledge. I am so pleased with my purchase that I will continue to go to this dealership for life!
One of the best cars
by Handsumsean from Severn MD
December 2, 2018
I was thinking and still am thinking about trading my bmw 328i in for a maxima. Just a much bigger spacious car not too high priced and has great technology
Honestly enjoyed this car buying experience! Just bought a brand new Altima from Jaz! No pressure at all, would definitely recommend her and this dealership to all my friends and family.
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