This was my first time at Criswell and my first Chevy! Anthony was the type of salesman you want to deal with. knowledgeable, friendly and not pushy. He listened to me about what I wanted and went out of his ways to get it.
I had my car serviced at Suitland Infiniti on November 27. I appreciated the excellent customer service and updates by my service advisor, Kenji Evasco! I was prepared to rent a car since the repair on my car was not going to be finished until the next day. However, I was delighted when I arrived and found out that a loaner car was available. Thank you Suitland Infiniti for your excellent customer service!
As usual, great customer and professional service was what they provided to me. From the time I arrived, waited and the service was done, the service manager treated me well and informed me of the service status.
Buying my new Kicks at Passport Nissan way less stressful than any previous experiences buying new cars at other dealerships. Elizabeth was very knowledgeable about my new Kicks. She didn’t make me feel pressured. This was one of my best new car buying experiences.
The only problem I have with this dealership was the 995 processing fee. That added extra cost to the overall cost of the car. Was a good deal without that would have been a great deal. But it's the Washington D.c. area so what are you going to do.
I had a great time purchasing my 2018 Nissan Murano from Tee. From the moment I walked in til I walked out, he gave me the best customer service and make sure I got the right vehicle. I can recommend Tee to anyone that is interested in purchasing Nissan from this Dealership. Thanks Tee.
Dominic was great to work with. I found out about the dealership from a friend who has purchased 4 vehicles from there, and I have told several people that they should check consider it when they decide to purchase their next car truck.
My sales associate was Jordan Bates. Upon meeting Jordan, he greeted us and apologized about being a little late. He had a customer he was assisting before us and their appointment went a little longer than expected. Jordan made us very comfortable immediately; he asked if we needed anything such as beverages or anything else to ease this process. He was very knowledgeable about the vehicle I inquired about and soon asked me if I wanted to test drive the vehicle. While driving, he told me more about the features of the vehicle, and had great general conversations. Normal car salesmen try to force me to buy a vehicle I inquire about; but Jordan did not do that at all. I did not feel pressured to buy the car. He was also able to get me the rate I wanted regarding this car. I would definitely refer him to family and friends who are looking for a new vehicle.
Jordan is a personable and honest salesman who I would return to in a moment next time I need a car. Great experience overall. Always a little pressure from sales manager and closing to buy into every little thing they offer, but nothing you can't say "no" to if it's not for you.
I was looking for a Toyota RAV4 & found one online @ Car Gurus. I drove a hr to see the vehicle, from GB Md to Waldorf Md. My salesman was Daryl, He was great. Very friendly, also was the Finance Manager. Everyone was very helpful. I ended up buying the RAV4. I love it. I’ve had my original car (Toyota Camry) for 22yrs. I kept it , I couldn’t bare to trade it in. But again they were so nice , they detailed my Rav4 & filled up the tank. It was worth the drive.
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