Todd James made my car buying experience the best ever! He was nice, courteous and explained to me every step of the way! He did not stop til he had the best price at the best rate, he made me feel that he under stood my need and did not stop till I was satisfied! I would recommend this location to everyone! Customer service is great no pressure and selection is great! Ask for Todd James he will take care of you!
I had two of the most wonderful salesmen ever! Dosy and Justin were very helpful in getting my dream car at an affordable price! They were super patient with me and explained all the information associated with purchasing a new vehicle to me.
The car I wanted was not on the lot when I went to the dealership. The sales manager Jim, along with Dosy and Justin were able to have the car I wanted delivered to the dealership the next day! They made sure I had my 2018 Kia Sportage before Christmas!
All in all, I had a great experience! If you’re looking to purchase a vehicle, go to Crain Kia in Sherwood, they will definitely make it happen for you!!
First let me say THANK You for our new SUV who we named Big John! 2018 Kia Sorento. The blessing that you all bestowed upon my family by helping us get this car was greatly appreciated. We are a very grateful family and we wish everyone who helped with this purchase well!
I shopped several large dealerships in the area and the quality of service that I received here was second to none, I have never had a manager so quickly come out and help and make us feel at home... I met the new and used car managers and they treated me like family!! the deal was fair and upfront. I may could have looked around the rest of the day and save a hundred or two but I really think the service I received from Mr Moss and Mr Hicks more then took care of the price!!! thank you so so much!!
Staff was very helpful, made all my requests happen.
by kimkimmike from DealerRater.com
December 4, 2018
Traded soon to be 5 year old truck for new truck. Juan was on top of his game. Got my payment where I needed it to be. My sales tax was close to 300.00 more than I expected but Steven Williams in finance helped me get longer to pay it. Overall a very good experience!
Mark M. Internet car sales found an awesome Hyundai veloster turbo for my wife, equipped with the exact features she wanted! He gave us a great deal on a super clean well kept used car. Dealership gave me top value for my trade. Great all around buying experience! Thanx again Mark M. and the Crain team!
We were looking for a change from our current vehicle and found that the Acura MDX met and exceeded our needs. The dealership was very easy to work with and our salesman was very helpful in explaining the workings of the vehicle. It was great to not have someone badgering our selection of extended coverage and work with our driving history. Thanks again for all of your help.
Excellent service and help, they took the time to explain why a car wasn’t no longer on the floor. Found out that the car I was looking at had problems with the title and so they explained in detail.
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