I've used the service department several times and have been very pleased each time, though one time they changed my license name plate without my permission which did not make me happy.
Regarding their used car buyingnprocess, they have a good selection of cars but I found them to be OVERPRICED.
From the minute I walked in the dealership Ricky was very professional, walked me through all the possibilities and made sure i got the best deal for my price range 5stars! The financial manger was also phenomenal!
I went to Napoli to just look for a new car and right away was approached by Ricky Mills, who knew his product and people. Not only did he have me sit in the car I was about to buy, but had me drive it to my house so I could get my husbands approval. Every person I met along the way was courteous and kind, made me feel as if I belonged there. Within a few hours I left with the perfect car at the perfect price.
Unfortunately under bad circumstances I had to get a new car. At Napoli Nissan I had an excellent customer service with Ricky Mills sales consultant and manager Mike Riccelli who were able to meet my needs and beyond. Grateful for their work and dedication in satisfying customers.
Great customer service got me what I wanted and they worked with me on the price... Ricky Mills is very professional he doesn’t call you with nonsense he’s very straight to the point ... if you come here ask for Ricky
Ricky Mills and the team at Napoli made the purchase of my new Nissan Sentra a great experience. Ricky and the team was very professional with a no-pressure style of sales. They did all they could to help me spend what I wanted to for the car.
I have a pleasant experience as a first time car buyer at Bruce Bennett-Nissan. I have found the perfect car for my daily commute. The process was done with ease and David and Sue as well are very professional explaining to me every important detail . Highly satisfied!
This is my second vehicle lease with Bruce Bennett Nissan, and my second experience working with David. I can't recommend him highly enough. David was so flexible with my busy schedule and was willing to get 80% of the offer ready via email which was ultimately the most convenient for me. When I went to pick up my vehicle David was friendly, warm and professional just as he was the first time I worked with him.
Purchased a CPO 370Z two days ago. The buying experience with Senior Sales Consultant Norbert Rivera could not have been better. He accompanied me on an extended test drive and, the next morning, picked me up at home half an hour from the dealership to take me to take possession of the car. Norbert gets 6 stars, and the other people in the dealership were friendly and helpful. Until the signing of the final paperwork with Business Manager Matthew Manuele. There was nothing complicated here. The price and the final punch list had already been agreed to, and I was paying cash. The problem arose when Matt started pushing an expensive extended warranty. His approach was an obsolete hard sell approach, and he very definitely did not want me to go home and think about whether I found it worth while. I finally had to tell him "back off," and when he didn't I simply said "No!" In the end he apologized and I accepted his apology, but that did not do much to remove the sour taste he'd created.
When I went to the store I was introduced to Steve Papadakos he was upfront, friendly, abd cared about my next car. I???ve been leasing cars gor over 25 years and this by far the best experiance I have ever had!!!!! If youe looking at a Nissan ask fir Steve Papadakos for a great experiance a d the best deal in the tri-state area!!!
Buying a new car can be very nerve racking and stressful. David Reyes-Guerra made me feel special, important, and above all relaxed enough to enjoy the experience and my new Rouge. I was nervous when I first came in but felt like family when I left. I came to the showroom because I always used the service department and they always did such an expert top notch job on my cars. Their prices are extremely competitive and everyone is always so nice and friendly. They never let me down and now that I purchased a vehicle from Bruce Bennett Nissan I will never go anyplace else. Thank you
I had THE best experience at Carmax...the salespeople were non-pressuring, helpful and just amazing (especially Daniel!). They went out of their way to make every step comfortable and unpainful. I will most definitely go there when I need to buy my daughter a car and when I need to upgrade in a few years!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
We bought a car for Our Dad and we had a wonderful experience. Alam is very helpful, friendly , professional and pleasant sales person . Over all he made my dad very happy and comfortable . I will definitely recommend him to others!!!! Alam and Manger Joe thank you for the good deal!!!!
This dealership was top notch! Alam went above and beyond to make sure I purchased the car I was most comfortable with. He gave me suggestions and his advice, but was in no way pushy what-so-ever. After I decided on a car the process was absolutely painless. So quick and professional. I felt like family by the end of the whole process! I would recommend Ashraful Alam to anyone who is looking for a new or used vehicle.
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