Justin was very helpful when I took the car in with a problem I thought should possibly have been solved in an earlier recent visit. He was willing to work with me and remained professional, understanding of my financial situation, and understanding of the reason I was a bit upset having to bring the car back so soon. In the end, I can say I do recommend the service, because of staff like this who are accommodating to someone in a tight spot like I was.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I can???t say enough about our experience at Marlboro Nissan. We felt like family the second we walked through the door. Everyone was so welcoming. We went there with the hopes of buying a new car but never thought we???d be driving one off the lot same day. Brian Rogers is amazing at his job! He kept us entertained and made us laugh the whole time. I can honestly say we will never buy a car anywhere else ever again. Thank you Marlboro Nissan!
Had to drop in for an overdue oil change - no line no waitin
by GoingRouge from DealerRater.com
November 12, 2018
I was about 5k miles over due for an oil change and needed one deps rarely! Arrived a little after 4:30 on a Tuesday and there was no wait! In addition to a free oil change (thank God for coupons I wasn???t even aware of) they addressed a recall on my car and an hour later o was off! Thank you Justin & Lilly for letting me know the best time to head in!!!
Second visit and almost as good as the first. Very courteous staff, but I came at a busy time and had almost a two and a half hour wait. To be fair, they were up front with me about the wait and pretty accurate with the time they estimated. I received what I felt was a very sincere apology. Overall I was pleased with the service received
While I did not end up purchasing at this dealership (due to finding a suitable vehicle at a competitive price much closer to home), I was impressed with the responsiveness of the internet rep (Brian). The emails weren’t just robo-style communications; they were personalized outreaches and prompt answers to my questions. I can’t speak to the buying process but I was impressed with my interactions and would have followed through with a visit to the dealership for a test drive had I not found a suitable vehicle.
Fantastic Experience, excellent people and service
by Noreen from Weymouth, MA
June 1, 2018
Two things I hate most is shopping for a new car and phone. Coastal Nissan made the car shopping very pleasant. Lance and Tommy, took the time to go over the car I was purchasing in great detail. Sean in financial was efficient, friendly and helpful. George in the service department was also very friendly and accommodating. What a fantastic team.
I will definitely go back to Coastal when we need a new car. I love my 2017 Rogue.
I went to this Nissan dealership just to look for a car with no intention of buying right away I ended up test driving the car and fell in love with it! Brian Rogers helped me pick out the perfect car for me! I???m so happy that I just decided to go look because now I have an amazing car! All the people at the dealer are super nice and completely honest with you! I would recommend Nissan dealership in Marlborough and Brian Rogers to anyone! Thank you Brian and thank you Nissan!
Brian and the rest of the team at Marlboro Nissan provided exceptional customer service and made the overall buying experience great. If you're in the market for a new car, definitely add this dealership to your list.
Kyle is an absolute magician. I came into the dealership to browse and compare some pricing. Was not expecting to buy but I was open to the inventory. With my credit, I thought I???d be lucky to leave in a pair of new rollerblades. Kyle was amazing, found an option and vehicle that would work for me. After a short wait, I left with the car that same day!! Unreal, saying I???m pleased would be an understatement. Good inventory, great pricing, better service. Talk to Kyle, or go home.
I was assisted by Kyle Rego in the purchase of my Volkswagen Passat and couldn???t be happier with my experience. Kyle went above and beyond to understand what I was looking for, and then made sure I was completely comfortable and satisfied with my purchase. He provided an enjoyable, pressure free buying experience, and I???m thrilled with my Passat. I highly recommend Nissan 24- ask for Kyle!
I have to start off by saying normally I???m not one to take time to fill out one of these reviews , regardless of any service good or bad , but after my trip to your dealership I would be a fool to not stop and take time to praise the experience. I had the pleasure of getting to meet a young man by the name of Kyle Rego who did more than just help assist me throughout the car shopping process ; by turning what usually is a painstaking and stressful process into a relaxing and informative trip. I will be coming back to your dealership solely because of Mr. Rego.
Tony and Jim were amazing to work with! They were friendly and fun yet efficient and prifeasin in getting me into my beautiful Armada at a price I couldn’t find anywhere else. I’d travel the 4 hrs again!
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