Great experience from start to finish! During the test drive, I noticed a noise in one of the front wheels. My salesman (Mike Khurshid) noticed it too. He said he would have their service dept look at it the next day. He called back to say that the tires were mismatched, so they put 4 brand new tires on the car (no additional charge). When he drove it again, the noise was gone. I was just going to pick up the car, but he insisted I drive it again myself to make sure the noise was gone. This was a small sale for CarMax, but everyone there made me feel I was the most important customer they had that day. I left with my new car, and a handful of Mike's business cards to give to friends!
Found the vehicle we were looking for online. Stopped in before work for a test drive, Mike Banton helped us. No pressure, super friendly and helpful. Put a deposit down on the car and came back a couple days later to process the paperwork. Everything went great, no problems. Mike made this the best car buying experience of all time. If you are looking for a car, stop in and see Mike!!! he will treat you right.
We were a bit worried about the whole negotiation process but things went really well. We were given one offer, told them where we needed to be, they matched our budget and off we went filling out paperwork. Mike (Sales), BJ (Finance) Dan (Customer Service, and Dillon (Mechanic) were all fantastic to work with.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
We were recommend Byers by a teller at our credit agency after having an annoying experience at another dealership. We went in and worked with Tony who took great care of us. They pulled a car for us from another lot in their network since they didn't have what we were looking for in stock and answered all of our questions throughout the process.
It was a far better experience than heading to the other dealerships who tried to cajole us into using their credit options rather than going with the ones we had already set up. We didn't feel pressured here and had a very good experience.
We took ad with us. They honored it and did not pressure us to buy other services - just explained the other services to us. In and out in less than 2 hours. They also gave us a great rate for 60 months. We would recommend.
Excellent unpretentious sales staff. Gene was polite, efficient, and the first quiet car salesman i have run across. The car i bought came as advertised, no issues, and a fair price. Would definitely recommend them to anyone.
Highly recommend Lance. Great experience. Very professional, laid back, and not pushy. Answered any and all questions. Also, used sales manager was also helpful and worked with us on a price. I'm very happy with my purchase as the car came very clean and detailed as promised. Bonus, Lance filled the tank up with a full tank of gas! Thank you Lance and Honda for making my experience great.
From start to finish I B.J. Harris and Michael Banton were on point.
I was offered snacks and coffee when I first taken to the waiting room.
Harris returned several times with updates.
The end result . . . totally satisfied.
On a Sunday I inquired about a used car Byers Kia was showing on line. By 8:00 I had two responses. Jared, the first response was the salesperson I worked with. I drove up from Cincinnati on Monday morning. The entire staff was great to work with. They offered me a fair trade in. We agree on a price for the new car. The transaction was quick and I drove the car new car him that day. Thank you Jared!!!!
Great experience worked for me to get me in a new F150 this is my 5th new F150 and 2nd from Chapman's and if I have needs for another in the future I'll be back t o see them....Thanks to all from the owner down the line
I have contacted them in numerous occasions about the 2002 Toyota Tacoma. For $ 5,999. I have the 5000 still trying to get the 900.00 I have heard from them about what they would do about coming down on the price so I'm still in limbo. But they have contacted me appeared to be pleasant people.
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