I went in looking for a good deal on a vehicle and had several dealers in mind at the time. It was later in the evening so I met with Gary Deibert. He put a deal together on a few vehicles and promised to beat any other dealer around. The next day I was contacted by Scott Keath... both gentlemen came up with a deal that satisfied my wants and never pressured me at all. It was a great experience and i was very pleased as I drove away with a new 2018 Punk'n colored Jeep Wrangler Unlimited Sahara with matching hard top!
This is my 3rd car I bought from Rocky Ridge Auto and I never been disappointed about the quality of car they have. Is one of the best used cars dealers in the area to buy your next car!!! Customer Service is great, from the Owner to each employee. I always deal with Travis and he always do the best and go the extra mile to make sure I'm happy with my new car purchase. Thanks Travis you are the best!!! The repair shop is the same, always great job and quality of work!!! I will go there with my eyes close for any service, from an oil change to a repair. Great Job guys!!! Keep the great work!!!
I had a 2016 Nissan Altima, which I loved and the lease was coming due. With bad weather approaching, I KNEW that I needed the 2018 AWD Nissan Altima. We called around and Eric went above and beyond to make sure that I had a great deal and great experience on leasing this car! He was awesome and I highly recommend him and the Lancaster Nissan dealership!
My husband and I have been long time Nissan owners, I have known Donna Beam for more than 40 years. She sold me my first Nissan Sentra. she stands behind the Nissan product and goes out of her way to make sure you get the vehicle YOU want, and not to just settle for something that you are not fully happy with. Donna made a comment to me many many years ago, she said, " I would not sell a product that I didn't believe in." and she has been selling Nissan products for a long long time.
Very helpful and friendly. I???m definitely glad I came here. I highly recommend this dealership and will return for my next car! I feel everyone did their part in helping me in my circumstance and they came through! Thanks again!
I reciently purchased a used 2015 Jeep Grand Cherokee Limited at Moyer Nissan. I traveled several hours out of town to Moyer because I was looking for a low mileage 5.7 liter Hemi equipped Jeep with the factory towing package to tow my 6,000 pound boat/trailer. My salesman Eric Naumann was very accomadating. Even though it was near closing time when I arrived, Eric was unhurried and customer focused. He took me for a test drive, assured all of my questions were answered, had my trade-in appraised, arranged for me to have a loaner car and had my new Jeep delivered to my home the next day.. One of the ladies at Moyer even lent me her personal iPhone charger so I could call my wife! My new 2015 Grand Cherokee arrived beautifully detailed and has continued to exceeded my expectations in every regard. I want to thank Moyer Nissan and Eric for their unparalleled customer service. I look forward to doing business with them again in the future! Steve
by Keith S, (glass-half-empty, and from MO) from Reading, PA
August 17, 2018
Had an extremely bad experience 3 years ago at this Dealer; completely opposite this time! They "heard" my music again, but they really "listened" to my words this time. Got a vehicle that fits our needs perfectly. Had an extremely good experience this time.
Tom was a pleasant salesman, No presure.. He answered questions. Also, he stayed past store hours to complete sale. So I could receive my Nissan Rogue that* night. Great service! And I Iove my vehicle. Will recommend you to others.
Everyone was welcoming when we arrived. Matt went out of his way to find us the car we wanted and the finance manager worked to get us the best deal possible. We will definitely buy from Faulkner Nissan in the future.
Best experience ever, thank you for an amazing exp
by Morgan Ann from Mechanicsburg, PA
May 2, 2018
Worked with Mrs. Holly, wanted to trade my truck for an SUV suitable for my giant breed dogs.. not only did we get an amazing vehicle but we got superior customer service and an amazing vehicle. I’ve been to wayyyy too many dealerships in my day and Faulkner, BY FAR is the best experience I’ve ever had. Thank you Holly!!
My family of 4 and I came in looking for a used car with 3 rows in a specific price range. When we arrived we were greated right away by Holly she she took great care of us. She showed us a used 2014 pathfinder. She was wounderful and made the car buying experience with two hungry anf tired children great. She helped make sure that carseat fit, one of my concerns, and shows us other important features on the car.
As we sat down she brought the kids crayons, water and gold fish to keep them occupied while we worked out the details.
The next when we came to pick up car the whole team we so nice to us. We were in a hurry and they made sure we were not late for our appointment, but did not make us feel rushed.
As we pulled out we noticed there was a chip in the windshield. We called them Monday and the said they would take care of it. When we came to pick it up, they went above and beyond what was required. They replace the whole windshield.
We truly had a wounderful experience and I would reccomending Holly and her team to anyone!
First of all, as an individual who has some handicaps, I very much appreciated that their facility was more handicap friendly than any other dealership I have ever been to. Secondly, the truck that I bought for my son is awesome! He is loving his new Silverado!
They were extremely knowledgeable and helpful through the entire process. Zero pressure only helpful info. It was a great experience!!! I would recommend this dealer to anyone looking for a new or used car.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
This was he Quickest car buying process I've ever experienced. I picked my car online. I went in and Tom took my info and took me out to test drive my car. by the time we got back I was already approved and the deal was done. Came back the next day tot pick up my car and Tom came in on his day off to make sure I was taken care of. from the moment I walked in the door everyone was very friendly and helpful.
The customer service with Tirk was great. I came in just to get an idea of what I wanted. He was not pushy in any way. He just answered my questions and allowed me to test the cars I was interested in. The buying process was simple and not stressful.
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