I do not even know where to start with this. I will first off say that I never ever write reviews...... I took about a week to write a review at first I wanted to write a bad review because I felt that I was getting nowhere but then I thought let me try to reach management and address my concerns if it is not addressed then I will the bad review. With that being said I would like to thank the service manager Jason and the general manager Jad. They both listen and resolved my concerns. Every dealership has issues if you think that every dealership is perfect you are going to be let down big time. What does matters is how the dealership addresses and resolves any issues you may have at that time. This dealership was great with following through on their promise to resolve my issues. One thing I can take away from this experience is before you leave a review allow the dealership/company to hear your concerns and address them before you leave a bad review just to stick it to the company. PS gave it 4 out 5 stars because of the money on gas and tolls I spent getting it resolved :-)
LOVED...LOVED...LOVED THIS CAR!!!
by Rachael from Suffolk
December 24, 2018
I had never heard of a Murano when we first purchased it...but it wasn't long before I FELL IN LOVE with it!!! We owned the Platinum version and it had every bell amd whistle that you could want in a car!!! It was a dream come true!!!!! I was heartbroken when it was totaled in an accident, but we will be purchasing another one in the future!!!
The buying process was easy. Facility was clean and spacious. Salesman was very responsive. Location was easy to find Website was well laid out and easy to navigate.
2015 Nissan Murano
by ThunderUp from Austin
January 30, 2019
My main, and probably only gripe about my Murano is the drivers seat I just can't seem to ever get comfortable. Coming from a for Focus I would think this would be no problem. Hopefully I just need to break it in.
Of the over new 30 car purchases I've made, this was in the top 2 (6 with another Nissan dealer who could not even come close to the deal they put together - so much for the theory of loyalty). We were in the area and stopped to see their inventory, and talked to them for kicks and giggles.... They were awesome! They listened and were understanding of the deal we needed and they did everything possible to make that happen. Actually this Rogue was for my daughter, who made the deal, and I was totally impressed in the way they worked with her and the respect and understanding they exhibited.
My highest regards to Ehab and his sales team. I'm not even from the area, but I'll definitely come here for my future purchases - it was just that good!
Best Car Ever
by khart from Jacksonville
January 26, 2019
This car is so reliable, everything works exactly as it should. The comfort of the ride is extraordinary as the seats are better than any other car I have ever owned and the A/C in the front two seats is a true god send in Florida. Excellent gas mileage, 50k miles and no repairs of any kind, amazing amount of cargo room, travels well on dirt back roads as well as on highways. This may well be the last car I ever buy.
I worked with your service manager, Steve, on a A/C issue with our Armada. He spoke to the regional manager and Nissan paid for this cost of this expensive repair - what great customer service! We have and will continue to have Brown service all of our Nissan's!
Official Soccer Dad Status!
by PIARTECH from Chicago, IL
January 9, 2019
Plenty of space and I like the power and ambient lighting. Paint color is a nice touch and the rims are a neat design. I will definitely return to dealership when I consider my next purchase.
We had a great experience buying a brand new Infiniti. Chuck Wanderwall and the rest of his team were great to work with us and led us to the best car at the right price. Overall, they were very professional and courteous and my experience was fantastic. I look forward to the best service experience as well with Sheehy!
I love this car
by Yolandap from Milford, CT
December 17, 2018
I love this car, I wasnt planning on purchasing a vehicle. I just went into the dealership to look. When I saw this car it checked off everything I was Looking for in a vehicle. I'm so happy with my purchase.
The staff at Sheehy Infiniti of Chantilly are very helpful, patient, & friendly. Very nice environment to be in. Great car, they make things quick simple & easy to understand. Sales floor is amazing as well as finance. Would definitely recommend them to anyone!
I recently was a victim of car theft and needed a car in a hurry. The salesman, Jared, was very helpful in finding a vehicle that was both affordable and comfortable and had the features I needed. Ask for him if you come here 🤙🏾
Most comfortable and reliable car I’ve owned
by She loves her Murano! from Eden Prairie ,Minnesota
December 20, 2018
I love this car! I looked for a year and test drove many cars. I wanted a car that met my needs for comfort ( for long road trips) as driver and passenger and had the safety features with back up mirror etc. It looks sharp and the price was right! I Love my Murano!!
The dealership it???s self and the staff working here are the best! Amazing help from all staff, even taking me to the bank to get the check.
Smooth, comfortable, convenient
by DenBird from Lakewood CO
January 30, 2019
This car exceeded my expectations. It’s smooth. It has all the safety features I needed. It’s reliable. I love how stylish it is. For a cross over it’s like owning a suv. And it’s perfect for me. It’s a great car for family, personal, everyday need.
We had a great time. Sevice was great by all the staff. Stop by just to see the lot. And we ended up with a great car at a good price. Thank you very much.
Platinum has the speed but lacks Cargo
by HighlanderCrushMom from Green Bay, WI
December 21, 2018
Really sharp looking vehicle that handles very well. Grabs and flies around corners, plenty of get up and go. Roomy back seat. The features on the SL and Platinum are essentially the same, so save yourself a few bucks and just the loaded SL. Some of the tech on the Platinum have had issues so save yourself the hassle. The only downside is the cargo space is small from a height perspective. A small sacrifice for some to get the sporty look.
Dominic was great to work with. I found out about the dealership from a friend who has purchased 4 vehicles from there, and I have told several people that they should check consider it when they decide to purchase their next car truck.
I bought my car from offlease 5 days ago and I just wanted to say Damian was great! Very proffesional and patient with me! Michael Katz was great as well! Also everyone else was great from the guys cleaning the car, the lady at the gate, finance person etc. Overall great experiance and So far Im happy with my car choise! I would recomend offlease to everyone who is looking to buy used car. Just make sure when they run your credit to ask them to limit to only few. You don???t want a lot of hard inquiries! Violeta
I really appreciate your patience and understanding of my inexperience in purchasing a vehicle. Your knowledge and acceptance of my lack thereof, really helped me make what I truly believe is the correct choice. This car will provide benefit for me over the span of many years, and for that I am thankful. Arnoux is the guy to go to if you want to learn which car is the best for you. I'd recommend him to anyone in search of a proper vehicle. Dorwin really made the financial aspect of this process a lot more simple. It really solidified my ability to feel comfortable going through with such a big purchase. I feel no regret after dealing with Arnoux & Dorwin. Thanks again. Regards, Brandon
Coming in for a older car left with a brand new one!
by 10010783Chs from DealerRater.com
November 30, 2018
The service here is outstanding! Everyone is super nice and will make sure you leave with a vehicle! I???m super happy I decided to go with this company! Definitely recommend for anyone looking for a new vehicle!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
We purchased (2) more vehicles for our business from Koons recently. They coordinated our van upfit with our outside vendor, and coordinated the paperwork to make for a seemless and expeditious buying process. Pricing was agressive and the Ben & Dave worked hard to get us the deal we needed.
The seats are incredible!
by Driver man from Wheeling, WV
December 3, 2018
This vehicle is extremely stylish. When the 2015 came out the styling was mistaken for a concept car, such as a car made just for the Detroit Auto Show. It continues to project that image, probably more that any other vehicle on the road. Oh, and did I mention how comfortable the seating is. They are incredible!!!!!!!!!
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