by John Seegel from 2077 Bahama Drive Navarre, FL 32566
November 21, 2018
New Tires were added to the vehicle, that was greatly appreciated!. Disclosure of Med. Level scratches were not identified on cars.com.............Dealership was Friendly and very helpful with the Loan Paperwork! One disappointing thing was only 1 set of keys..................I should have asked for a further discount with only 1 set of keys............My wife was not to happy about that..............
Well you get lots of help when you're looking to buy...get car home find things that don't work, contact your salesman by phone and email get no response. you would think that they would make sure everything was working before they put the car on the lot
Love this car!
by Suzy from Indiana
November 22, 2018
The car had a leak when I purchased it. Took it to a Nissan dealer and super easy repair at no cost. I am Nissan loyal - on my 4th Nissan. They are the most comfortable cars to drive. Very dependable and lots of room.
A friend had referred Jack Goodner for me to go see and hopefully find a car. Unfortunately I was looking for some very specific things on my car, and they did not have but I would definitely recommend Jack to any of my friends and I would go back to see him in the future. He was very patient and never made me feel rushed. I think he would've let me test drive 10 cars if I had wanted to.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I love this car
by Yolandap from Milford, CT
December 17, 2018
I love this car, I wasnt planning on purchasing a vehicle. I just went into the dealership to look. When I saw this car it checked off everything I was Looking for in a vehicle. I'm so happy with my purchase.
It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
Drives like a dream
by Rugbygirl from Burlington, NJ
November 27, 2018
Upgrading from a Civic to this beautiful shade of blue Murano, helped our family of 4 (2 growing almost teenagers)and 2 labs ride with style and comfort. Highly recommended for any other outdoorsy family that is always looking for the next adventure!
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
I was a long time Tricket customer and was not sure I was going to continue with Music City Honda I had not been real impressed with some of the changes Robert changed that. He was kind, pleasant and helpful. A real professional. He restored my faith.
Platinum has the speed but lacks Cargo
by HighlanderCrushMom from Green Bay, WI
December 21, 2018
Really sharp looking vehicle that handles very well. Grabs and flies around corners, plenty of get up and go. Roomy back seat. The features on the SL and Platinum are essentially the same, so save yourself a few bucks and just the loaded SL. Some of the tech on the Platinum have had issues so save yourself the hassle. The only downside is the cargo space is small from a height perspective. A small sacrifice for some to get the sporty look.
Wonderful people, great cars, great deals, SHOP HERE!
by Casey Bennett from DealerRater.com
November 30, 2018
So this review is about 9 months late but hey, better late than never. I bought my 2014 Ram 2500 here in April of 2017. Brad, Tony and Adam are superstars. They are honest, they aren't pushy and the finance team is awesome. I got an incredible deal on a truck that is literally in showroom new condition. The entire process was fast and painless. These guys are GREAT. If you're looking for a great used car, there's just no other place to go. They've earned my business, my loyalty, my respect and my gratitude. Music City Autoplex is the standard by which all others should be judged.
It will take a week to get your car looked at because they are so busy, but they fixed my truck quickly and properly with daily updates. Great service. And I highly recommend buying the 2-3 year warrenty. I'm very very thankful I did.
We first went to another Carmax, told salesman what we wanted and he
Then tried to sale us something else. We then came to Rivergate Carmax told them what we were looking for and the ynpointed to a part of the lot and said salesman will be the shortly. No pressure in and out within 90 minutes with new van. No money down. Will definitely come back when get ready to buy again.
I both bought and sold a car here recently. My sales associate CARLTON BOWEN was fantastic.
SOLD: They gave me a very fair price on a 2003 Honda CRV with roughly 180K miles. The process was quick and painless. You do not have to buy a car from them to sell a car to them. I had done my homework before and knew what it was worth and I was offered a price higher than Kelly Blue Book.
BUY: Buying a used car was more complicated. It took test driving many and lots of time on their website before I found one that met the very specific details I was looking for. I decided on CarMax because I did have a very specific car in mind that I had not been able to find private seller in the two plus months I'd been looking. Also, my sales associate CARLTON BOWEN was fantastic.He spent roughly a month helping me look at cars making calls to other dealerships and coordinating multiple test drives etc. I know having him as a salesperson made a huge difference. I had looked at other dealerships and was treated only like a wallet from the moment I entered. He worked hard to help me find what I needed in a car and was pleasant and respectful the entire time. Not at all the experience I had at other dealerships. With all of the hidden fees etc other places have, carmax was not more expensive. I was glad not to give my money to sketchy people at another place.
LOVED...LOVED...LOVED THIS CAR!!!
by Rachael from Suffolk
December 24, 2018
I had never heard of a Murano when we first purchased it...but it wasn't long before I FELL IN LOVE with it!!! We owned the Platinum version and it had every bell amd whistle that you could want in a car!!! It was a dream come true!!!!! I was heartbroken when it was totaled in an accident, but we will be purchasing another one in the future!!!
Great buying experience. Very impressed with the teamwork and efficiency of the sales consultants. I highly recommend this dealership.
The seats are incredible!
by Driver man from Wheeling, WV
December 3, 2018
This vehicle is extremely stylish. When the 2015 came out the styling was mistaken for a concept car, such as a car made just for the Detroit Auto Show. It continues to project that image, probably more that any other vehicle on the road. Oh, and did I mention how comfortable the seating is. They are incredible!!!!!!!!!
I worked with Jeremy M. He was super helpful and attentive. I was very pleased with the overall experience. I would recommend anyone to see him for their next purchase.
Most comfortable and reliable car I’ve owned
by She loves her Murano! from Eden Prairie ,Minnesota
December 20, 2018
I love this car! I looked for a year and test drove many cars. I wanted a car that met my needs for comfort ( for long road trips) as driver and passenger and had the safety features with back up mirror etc. It looks sharp and the price was right! I Love my Murano!!
There was a vehicle I really wanted however we weren't able to make the deal happen, it's very upsetting but life does go on and I've moved forward with another dealership in getting my dream car.
Official Soccer Dad Status!
by PIARTECH from Chicago, IL
January 9, 2019
Plenty of space and I like the power and ambient lighting. Paint color is a nice touch and the rims are a neat design. I will definitely return to dealership when I consider my next purchase.
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