If you want things done right at Nissan please go to Phi Phi. He is the best. I went o Nissan on a day Phi Phi wasn???t there and what a waste of a trip. The guy did nothing for me. If Phi Phi ever left Nissan I would never come back. They need more people like him who care about the customer.
My experience was great while finding my car, Lou-Royce Christopher was an excellent help especially with getting back to me with information. He answered all my questions and worked very hard. In the end I found the perfect car for me and I???m very satisfied.
Walked into Kelly Nissan Lynnfield Ma. Alex Menendez is sensational he took the time to help me and my friend to buy SUV???s! Best place to buy an Suv! Alex is the best and so is Kelly Nissan! We love Alex and our new SUV???s!! Thanks again for outstanding salesmanship!!🚗???🏻
The service advisor fixed a problem right on the spot before the car ever went into the shop area. Saved us time and money. Friendly and efficient and also applied a coupon we didn???t even know about, saving us another $15.00. In and out on a Saturday (with an appointment, which I highly recommend) in under an hour.
I was looking for a car that I loved. It took me a couple visits but Brian was extremely helpful. From top to bottom they assisted me from picking the right car to financing to driving off the lot several hours later. It didn???t take forever, it was a lot easier than any other car buying experience I???ve had. I???d go back and recommend him 10x over.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Fantastic Experience, excellent people and service
by Noreen from Weymouth, MA
June 5, 2018
Two things I hate most is shopping for a new car and phone. Coastal Nissan made the car shopping very pleasant. Lance and Tommy, took the time to go over the car I was purchasing in great detail. Sean in financial was efficient, friendly and helpful. George in the service department was also very friendly and accommodating. What a fantastic team.
I will definitely go back to Coastal when we need a new car. I love my 2017 Rogue.
Kyle is an absolute magician. I came into the dealership to browse and compare some pricing. Was not expecting to buy but I was open to the inventory. With my credit, I thought I???d be lucky to leave in a pair of new rollerblades. Kyle was amazing, found an option and vehicle that would work for me. After a short wait, I left with the car that same day!! Unreal, saying I???m pleased would be an understatement. Good inventory, great pricing, better service. Talk to Kyle, or go home.
I was assisted by Kyle Rego in the purchase of my Volkswagen Passat and couldn???t be happier with my experience. Kyle went above and beyond to understand what I was looking for, and then made sure I was completely comfortable and satisfied with my purchase. He provided an enjoyable, pressure free buying experience, and I???m thrilled with my Passat. I highly recommend Nissan 24- ask for Kyle!
My third vehicle purchased through Bourne's. Although this purchase I will never forget. Spent most of the day at the dealership. I worked with Greg P, who did an amazing job getting me on the road with the right car for me. He was extremely patient and had great customer service skills. However, on my way home I was, unfortunately , sandwiched by two cars in my brand new Jeep. I was extremely disappointed, but glad that I was doing okay. My Jeep had extensive damage to the front and rear of the vehicle. Long story short, I was working with Greg P., Mike Kelley (GM) and Matt Aiello (Collision Center) throughout this whole progress from the very beginning to final outcome. Bourne's stepped up right away and was able to get me a rental car in no-time. I am glad to say that I will be picking up my jeep (again) this week!! Thank you for the great customer service and respect. Well done to the whole TEAM at Bourne's!!!!
Carl and Stephanie - did a great job at servicing my Honda Pilot on December 1st with short notice as I encounters an unexpected problem with my rear tire. Thank you.
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