I took my truck in for first oil change. Supposedly I got a full multi-point inspection. When I drove off the dealer the sound coming from the muffler was different than when I took it in. I immediately found a parking lot and pulled in to it. After checking the muffler and not finding anything I open the engine hood. I immediately saw that whoever took the air filter assembly apart to check the filter could not put it back together. It was totally not right. I put it back together as it properly goes. If something so simple was not done right I wonder what happens when one needs major service done. It’s kind of hard for me to recommend service here after such a minor thing was messed up!!
Found a few cars I was interested in online. Called and was told how online works, but I was visiting Houston area the following week, so I decided I wanted to just go to the dealership. I was very impressed how easy this process was. After test driving four cars decided on the Maxima (my third Maxima). Was told it was not ready to roll and it would take a few days for it to be ready. I told the salesman that we were leaving Houston in three days and I needed to take the car with me. Thank you Sergio for making sure my car would be ready and texting me with updates, as I asked about the deadline promised.
Just sold my Car to them today. Entire process took around 25 minutes. Drove in with my 9 year old car. They inspected my car for about 10 minutes and gave me an estimate on the spot. Their offer was higher than what the car dealership had offered me. I expected the offer. I had my title with me. So, we completed the transaction there...it took around 10-25 minutes more. They gave me a cashier's check, that i enacted with my bank that day. Very simple and efficient !
The dealership it???s self and the staff working here are the best! Amazing help from all staff, even taking me to the bank to get the check.
Not my wife's Infiniti q 50 s hybrid
by Toni Z from Overland Park KS
January 5, 2019
My first Nissan Murano, very nice ride,traded my Infiniti fx 35 for Murano,of course fx have much more power but ride comfort is much better ,I bought platinum model I am happy for right choice,it have all the bells and whistles,still little bit less than q50 s hybrid , anyway if you in market for new SUV you won't be disappointed with Nissan Murano
Dominic was great to work with. I found out about the dealership from a friend who has purchased 4 vehicles from there, and I have told several people that they should check consider it when they decide to purchase their next car truck.
Rides smooth like a Cadillac
by Laveville from Evansville, IN
December 13, 2018
I enjoy the comfort, smoothness and quietness of the Murano. It’s performance reminds me of my pastors CTS Cadillac. The luxeries of the Platinum is exceptional in comparison to other luxury vehicles. One feature that is my favorite is the cruise control. I can choose how 1-3 car distance and the car will adjust the distance without braking.
I bought my car from offlease 5 days ago and I just wanted to say Damian was great! Very proffesional and patient with me! Michael Katz was great as well! Also everyone else was great from the guys cleaning the car, the lady at the gate, finance person etc. Overall great experiance and So far Im happy with my car choise! I would recomend offlease to everyone who is looking to buy used car. Just make sure when they run your credit to ask them to limit to only few. You don???t want a lot of hard inquiries! Violeta
Most reliable and comfortable vehicle
by Aam0121 from San Antonio, Texas
October 20, 2018
The murano is the perfect size vehicle. The inside is roomy, and the navigation system is beyond great! I love how spacious the back is for my guests, along with the sleek exterior design.
It is the perfect family car to take long trips.
I really appreciate your patience and understanding of my inexperience in purchasing a vehicle. Your knowledge and acceptance of my lack thereof, really helped me make what I truly believe is the correct choice. This car will provide benefit for me over the span of many years, and for that I am thankful. Arnoux is the guy to go to if you want to learn which car is the best for you. I'd recommend him to anyone in search of a proper vehicle. Dorwin really made the financial aspect of this process a lot more simple. It really solidified my ability to feel comfortable going through with such a big purchase. I feel no regret after dealing with Arnoux & Dorwin. Thanks again. Regards, Brandon
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I got my baby again
by ajenedam from East Palo Alto, CA
September 24, 2018
I love it! I can’t believe I got another car. I thought all hope was gone, but I was blessed to have found another and an upgrade.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
My favorite car ever!
by Jenniferpippin from Vero Beach, FL
August 27, 2018
I have owned nissans pretty much my entire life and I love the Murano. It’s a comfortable size and rides so well! I highly recommend a Murano or Nissan vehicle
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
I posted my car on Craigslist. Never heard of Caravana before. Tom Perkins called me and told me about Caravan. He send me the link. Put a few information and walaaa, got my reasonable offer for my car. I attached a picture of my drivers license and the title of the car on the website. Made appointment to have them pick up the car, gave me my check......done. Seriously, it was that easy. Tom Perkins followed up the whole time with a text how the process is going. Best service. If you want sell your car with no hassle, go with Caravan. Thanks for the best service Tom.
I talk to one of your Sales Manager who was quite helpful in discussing couple of Toyota Corolla in your show room of 2017, however, I have postponed for a month to purchase and will definitely contact if I am ready to purchase.
I love it!!!
by Yvonne from McElhattan PA
October 3, 2018
This car has a lot of great features including safety features. I love the blind spot sensors they help greatly on the highway for me. I also like how the cruise control backs off if you are too close to a car in front of you.
We worked with Ty Stanfield on the purchase of a Lexus. He was great, very helpful and knowledgeable. This is our first experience buying a Lexus, and it went great! This may be the first of many we drive! Thanks, Ty!
Dealt with Charles Jackson on buying a Cadillac Escalade everything went well and my wife is happy didn't learn everything about the vehicle it was to late by the time we left but they did offer us to go back another time for them to show us
by Carolyn-retired mother, grandmother. from Duncanville, Tx
December 13, 2018
This is my third murano. I love the ease to get in and out of and easy to drive and park. I love this car.
Working with Ann and Waleed was absolutely amazing!!! They made us feel comfortable with our new car buying experience. We really appreciated their expertise and knowledge of Subaru vehicles. I really enjoyed the fact that they took the time to get to know us, they asked about our family and kids, and how we will utilize our new vehicle. With all this information, they were able to show us some great vehicles and finalize our decision. We love our new Subaru!
The Nissan Murano boasts a sleek, unique design.
by DJS from Elgin, IL
November 4, 2018
This stylish SUV definitely stands out from the rest. The Nissan Murano is simply beautiful inside & out. It has a sleek, stylish exterior, luxurious, spacious interior, very soft, comfortable ride, peace-of-mind AWD, powerful, fuel efficient V6 engine, and a quality level that definitely would please anyone.
f you're in the market for a car, this is the best place to buy from. Valerie Williams was so helpful. Her customer service is excellent. I'm telling all of my friends and family to see her. thank you again.
Wife LOVES It!
by John M from Chesterton
October 18, 2018
Just picked this 2016 up last week and so far the wife loves it. Every time she comes in from a drive she make a comment about how nice, comfortable, sporty, roomy and classy the cross over is. Great value for the money from my perspective. Had to give up my F150 Super cab but it was worth it for the value and better gas millage. Not to mention her being happy. Should have bought it in 2016 instead of the F150! Also want the best dealership - choose Lake Shore in Chesterton and see Mike Cochran!
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