The entire buying process took about three hours and 15 minutes from the moment I entered the dealership for the first time to driving home with a new car for my daughters. Jeannie and Dominic worked closely and frankly with me to talk through my interests and needs between the trade in, desired monthly payment range, and valuation for both vehicles. Negotiations were handled quickly and reasonably after we exchanged full information. Ray in Finance got me a full percent lower from my credit union even after the initial offer and acceptance was reached. That was real money! The whole team (including Malik for my insurance change) were very warm and easy going. It was probably the best buying experience in the dozen plus car purchases I’ve made over the years. Thank you Jeannie and team for genuinely exceeding my expectations, by a lot!
Very comfortable vehicle great transition from my
by Alan from North carolina
November 25, 2018
The Murano is well equipped and very smooth on the road, I love the ride and the drive. It sets a little lower than my truck but higher than a regular car
by Rev. Walter D. Jackson, III. from Elkridge, Maryland
December 28, 2017
I came in for a new clutch. The service dept. person I spoke to was more than fair. He told me the repairs was more than the value of the car. I decided to buy a new car. I was directed to John Wyatt. He was excellent. He was professional, considerate and well - informed. He helped me pick the right car for me. I am very satisfied. Thank You!
Smooth and stylish
by Vanessa from St. Stephen, SC
October 20, 2018
I love my new car. It drives very smooth and it's stylish. I love the power when it takes off, I love the legroom and the navigation system.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
by Jens from Philadelphia PA
October 29, 2018
I lease my cars and this is my 3rd Murano. My previous Muranos were the previous body style, 2012 and 2014, so my 2017 is the first of this current style. I have the SL AWD and feel that the SL trim has good luxury features without having to spend extra for the Platinum. I definitely see improvement not just in design, but in ride comfort, handling and features. Highly recommend in the SL trim if you want leather seats plus extras.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
I posted my car on Craigslist. Never heard of Caravana before. Tom Perkins called me and told me about Caravan. He send me the link. Put a few information and walaaa, got my reasonable offer for my car. I attached a picture of my drivers license and the title of the car on the website. Made appointment to have them pick up the car, gave me my check......done. Seriously, it was that easy. Tom Perkins followed up the whole time with a text how the process is going. Best service. If you want sell your car with no hassle, go with Caravan. Thanks for the best service Tom.
I would like to thank venessa walker on the great service she provided. I went into trade my old vehicle in for a new 2019 Altima and she made the whole experience quick and easy for me and my daughter. Thanks once again -Devin
Great family vehicle. I would highly recommend!
by William from Jacksonville
December 16, 2018
This vehicle has been awesome. We love the look and overall performance and reliability. The only negative would be the paint on the hood has developed some small chipping but other than that I would drive this to the moon and back.
I think my rep was Justin. He was very polite & informative. Also, the young man took me to Bog Lots & Kohl???s & he was very friendly & polite.
by Murano Ready from Seminole, FL
October 2, 2018
The Murano is an unsung, relatively unknown car of great design and thought. It handles well and offers many conveniences and high tech stuff. Like many cars today, the headrest for the drive is not adjustable and forces the drivers head to be pushed uncomfortably forward which also causes the body to be forced into a banana like configuration. It is horrible and awfully uncomfortable. The lumbar support is not great enough. The front seats hold the passenger in place when cornering which is highly desirable. And then there is that horrible automatic adjustable rear view mirror which is useless. The car hold alignment very well. The car gets 32.4 - 32.6 mpg on a flat road at 60-65 mph on regular gas. Overall, it is a lot of car for the money and has a great V-6 engine with a lot of torgue. I am not a fan of the CVT transmission however, only because at a constant 30-35mph it is herky-jerky and not smooth. Instead of buying another Lexus RX we now have this Murano Platinum because comparably equipped it is $7,000 cheaper than the Lexus and maintenance costs are considerable less than the overpriced maintenance of a Lexus.
Wow, I experience amazing service from the beginning to the end. I will always being my truck to Bowie for service. When I???m ready for my next truck I will come to your location. The staff was wonderful. If I could have given more stars ?? I would!!! Please thank every staff member who worked on Saturday for me!
The most family oriented and souped up vehicle
by Retired Grammy from Kunkletown Pa 18058
September 21, 2018
I love this vehicle, except for the color I wanted powder blue, but none was available , but otherwise everything else is wonderful and I
Love the space when shopping and buying large items on sale.
Wonderful staff, they make the buying process very smooth and easy. Customer service is excellent. Sales guy Paul is great, shows he really cares and goes the extra mile. Jared accounts person is also great. Highly recommend all
by Cookie w. from Live oak
August 9, 2018
Very smooth ride. Excellent performance . Drives very well. Handles smoothly. Motor incredible quiet. Ability handle all types of terrain. Engine barely audiable. Very low maintenance.
I recently purchased a 2014 CLS550 Mercedes from the 10100 Liberty Road Randallstown location this week. I had surgery back in June and was out on leave for a while. I did want to purchase another vehicle but wanted to wait until next spring. Nevertheless, I was just randomly searching on my iPad and came across Xclusive Motorcars. I’m glad I did because I didn’t even know this place existed. Before I began my search on the website I started reading the reviews. That is what blew me away! There were so many positive comments and feedback I just couldn’t walk away without contacting them to see what they may have that I am searching for. I completed the contact sheet online and Scott called me the next day. I scheduled an appointment after work and went to see what they had. Someone did call me the day of my appointment to verify that I was still coming. Didn’t know it was Mike the sales manager. When I arrived unfortunately Scott was out ill but Mike the sales manager immediately took care of me and placed me in the good hands of sales associate Uma. Uma, and Mike gave me one of the best car buying experience I’ve had in a long time. Not to mention Roosevelt one of the finance manager was excellent as well. They got me a great deal at a great price and had me on my way within hours. I highly recommended to anyone looking for a used vehicle at a great deal, price and excellent customer buying experience shop at Xclusive Motorcars.
I like the safety features of the car
by Outstanding safety features from St CHARLES, MO
July 29, 2018
This car has all the safety and comfort features that I need. Great looking and reliable vehivcle. It rides comfortably and great purchase for the money.
I worked with John Massaqoui who was the best salesman I ever had. He was straight to the point and did not play the old sneaky car salesman. He researched the absolute best deal for my unfortunate situation and for that i am more than thankful.
Just bought a 2nd vehicle from Jones, a premier dealership in Northeast Maryland. Traded Nissan Frontier for Titan. Did my due diligence as far as pricing goes, and they are very competitive. What sets Jones apart from the competition is the friendly staff and outstanding facility. Highly recommend working with Jim Smith and/or Mike Long in Nissan sales, Dan Moore in Nissan Service. Respect!
The sales Terry Hart was wonderful he answered all my questions and I never felt pressured into buying the car I told him what I wanted and the color I wanted he made sure I was pleased and satisfied with my purchase have no complaints Great job Terry Hart
Focus on the dealer and your individual experience
by Davood Dc from washington Dc
July 12, 2018
Navid my sales rep was the man! Took me to the bank and my home to get my pay stub and bank statements. Fast and easy deal. Highly recommend IAD!
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