They made the overall experience so quick and painless and I left incredibly satisfied with my purchase and feeling well-informed. Shawn is a wonderful asset to their team and was so pleasant to work with. I'll definitely keep them in mind the next time I'm in the market for a vehicle!
Worked with Robert and the process was very smooth, no high pressure. Robert answered all my questions and made the trade in and buying easy and nice. The value for the dollar is fantastic and I am loving my Audi Q7
Robert and Dimitri were awesome. They were very knowledgeable and honest about their vehicles and business. This is not a typical dealership with annoying phoney salesmen. They were not pushy and the entire process was simple. There was no ridiculous running back and forth dealmaking. I was very cautious about branded titles and did a lot of research. I feel confident that AutoSource has restored my vehicle to meet safety regulations and make the vehicle like new. The way they conduct business is a win-win situation for themselves and the customer. Excellent work AutoSource! I will recommend to friends and family and buy from them again.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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