It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
Great family vehicle. I would highly recommend!
by William from Jacksonville
December 16, 2018
This vehicle has been awesome. We love the look and overall performance and reliability. The only negative would be the paint on the hood has developed some small chipping but other than that I would drive this to the moon and back.
I lease my cars and this is my 3rd Murano. My previous Muranos were the previous body style, 2012 and 2014, so my 2017 is the first of this current style. I have the SL AWD and feel that the SL trim has good luxury features without having to spend extra for the Platinum. I definitely see improvement not just in design, but in ride comfort, handling and features. Highly recommend in the SL trim if you want leather seats plus extras.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Great car, am loving it!
by rnsjb from Purlear, NC
October 29, 2018
Great car. Great features! Terrific value for the money. Am really enjoying driving to and from work in style! Looking forward to several years in this vehicle.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Very good car for long distance
by Marclegris from Fort Pierce
January 7, 2019
Good car. Good finishing, good fuel economy. Luxery and innovation
Hitech, intelligent all wheel drive. Weel connected. Very easy smartphone connection choice of ineterior and exterior color.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
by Murano Ready from Seminole, FL
October 2, 2018
The Murano is an unsung, relatively unknown car of great design and thought. It handles well and offers many conveniences and high tech stuff. Like many cars today, the headrest for the drive is not adjustable and forces the drivers head to be pushed uncomfortably forward which also causes the body to be forced into a banana like configuration. It is horrible and awfully uncomfortable. The lumbar support is not great enough. The front seats hold the passenger in place when cornering which is highly desirable. And then there is that horrible automatic adjustable rear view mirror which is useless. The car hold alignment very well. The car gets 32.4 - 32.6 mpg on a flat road at 60-65 mph on regular gas. Overall, it is a lot of car for the money and has a great V-6 engine with a lot of torgue. I am not a fan of the CVT transmission however, only because at a constant 30-35mph it is herky-jerky and not smooth. Instead of buying another Lexus RX we now have this Murano Platinum because comparably equipped it is $7,000 cheaper than the Lexus and maintenance costs are considerable less than the overpriced maintenance of a Lexus.
My experience at Banister Nissan was great. My sale person James B was very professional and made sure I was satisfied. I would recommend this dealership to my friends, family and coworkers.
Smooth and stylish
by Vanessa from St. Stephen, SC
October 20, 2018
I love my new car. It drives very smooth and it's stylish. I love the power when it takes off, I love the legroom and the navigation system.
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