We had a few glitches in the pick up of the car, not a huge deal, but very inconvenient for me. They took total responsibility for it and made it right. Can't ask for anything more than that! Great buying experience.
Was looking for a particular car and found it at this dealership. A Lincoln MKX in white. Spoke to the owner several times. We made a deal over the phone. Drove up with my trade in car and my check. Within an hour we were out of there with the exact car we wanted. I have dealt with many many dealerships but this place was truly a pleasure. Worth the ride from Long Island NY to Concrd NH. Grade A+
I came in with an old 04 trailblazer looking to finally buy a nice car. Jamie found us looking at a used 2012 maxima. From start to finish she was extremely nice, informative, and not your average pushy salesperson. She walked us through every step start to finish and actually seemed to care more about me and girlfriend then making the sale on the car which to me means everything. After having years of car sale experience myself I know the business pretty well. Dennis in financing got us approved and out the door same day. I was really impressed with the entire experience which I wasn't expecting from prior experiences. I would recommend going here to anyone looking for a car. I will be going back for my next one
Great service!! Very easy and convenient scheduling! Thanks for the continued support on the vehicle following purchase as well. I will continue to service and purchase all vehicles from Concord Nissan!
Katrina was extremely helpful and easy to work with. I had visited a few other dealerships prior and felt overwhelmed with them. Katrina made the whole experience easy and with no pressure. Thank you so much! Love my new Titan truck.
My wife and I live in a very rural area and have gotten around with a FWD minivan for way too long. With the snow and muddy roads, we needed something with 4WD. We didn't need anything too fancy as we know our roads will be really rough on it. There were a couple of different options and the lowest priced vehicle was actually a better fit for our family. We didn't get any pressure to step up into something more expensive. There were a couple of minor cosmetic things wrong with the vehicle and was told two of them could be fixed and the others could not as they couldn't get the parts. We went through with the deal which was very easy. We signed all of the papers on Friday and were told they would fix and deliver the vehicle to us by Tuesday. We really needed it as there were bad storms and my wife and kids needed to be somewhere on Wednesday. True to his words, Matt delivered the vehicle to us on Tuesday. He had to wait until his girlfriend got off work so she could follow him and give a ride back. The storm hit hard on Tuesday and he still drove up to us. We are way back in the middle of nowhere and he still came. Once he delivered it, we saw he even fixed the one item that we were told they couldn't get a part for. He said he personally bought the part and had it installed. I am more than happy with the level of service. Over the last 3 years, I have bought 2 brand new NV3500 vans for my business from a different dealership just due to them being closer. From now on, I am doing all of my shopping there with Matt. They did great. Thank you to everyone involved.
The first time in went to website I was immediately greeted. The loan application was simple and fast. The customer service team were friendly. Michael Galer was one of the friendliest sales people I've ever encountered. I would recommend these folks to anyone I know.
I bought my first car 4 years ago from Lisa this was my first car I ever bought on my own and she did not pressure me i told her what i needed she gave me my options 4 years later still own that car with no regrets. She makes the process so simple and straight forward. I recently went back after my son had a few horrific experiences at a few other dealerships. The car her wanted he got and also got a lesson on what a honest salesperson/dealership should be and Lisa and Heath made it happen in a few hours he drove off the lot with his car and a payment he can afford. This is a dealership that will not take advantage of the naive or 1 st buyers and i felt comfortable letting my son go on his own and not get scammed and ripped off and i cant say that about ANY other dealerships in southern NH. I will be going back soon to upgrade because i know ill be treated like family . LISA and Heath Thank you soooo Much.
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