The staff at Laurel Nissan provided the best experience that I could have asked for when purchasing my first car. The staff was extremely knowledgeable and answered all of my questions and worked with me through every step of the way. I definitely felt like I was part of the Laurel family and will recommend Laurel Nissan to friends and family looking to make auto purchases in the future.
It was fine. The reception person was condescending and very cold. The sales person was very nice, if you don't want their financing then there enthusiasm falls. They must get perks for that. I didn't get the car only because it got sold.
I live two hours away from this dealership, so i called ahead to make sure they still had the Chevy I was following on Cars.Com. Had to leave a voice mail, but got a call back in five minutes. Extremely friendly and accommodating. Held the car for me till I arrived and was left alone with the car, and no one tried to "sell" it to me. They held it for the rest of the day till I came back later that night to get the paperwork complete. Drove it home that night. Couldn't find better prices or inventory anywhere else. Will definitely be going back once I'm in need of another car. I would have driven 4 hours to this dealership to get my car, it was worth it.
Just got my 2nd car from Laurel Nissan and I have never been dissatisfied. Sales, service and finance departments have been all excellent and served my needs and exceeded my expectations. Great people to work with.
Have been using Laurel Nissan Service for 3 years. I am always extremely satisfied with quality of people and customer service. They explain everything in as much detail as you want it need. Very highly recommend
Great service and repair department. Very friendly and welcoming. They answered all our questions and went above the needed repair. There are still good dealerships out there and this appears to be one.
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