Bought my son his first car took it home that week first week check engine light came on brought it to the dealership couldn't fix it had to bring to dodge fine went home two weeks later car died called Nissan told them i was told by the manager you get what you paid for so didn't want to help only willing to take care of the diagnosis and nothing more 3 weeks with the car bad customer service don't care about the customer only the money so watch out buying a used car from there they will screw you
Phillip McSwain was my salesman.I called him after hearing commercial on the BOGO plan.He found me a better than ever deal and answered and returned all phone calls immediately. Even though a problem arose,which was of no control of Philip or myself, that could've ruined everything, Philip vowed to me he would get me an even better deal and he delivered 100 percent!!! Not only the best salesman I ever met,but someone I can call a friend!!!!
Darrell Edwards was my salesperson. He was very professional and knowledgeable. He took me through the process smoothly and in a timely manner. I recommend that you see Darrell Edwards if you go to Gastonia Nissan!
Phillip McSwain was the sales person to greet us. He is very professional, caring and NOT pushy. I would absolutely recommend him to anyone! I hope he is still in the business when looking for another reliable vehicle in the future.
From the immediate response to an online inquiry to the showing and eventual closing on a used Rogue, Phillip McSwain was on top of it all. He was immediately available for our scheduled appointment and worked us throughout the entire process with courtesy and professionalism. Probably to easiest purchase we have ever made!
Its always a pleasure working with Gastonia Nissan
by Marlene Davis from Gastonia, NC
April 2, 2018
I came into the dealership looking to upgrade my car and the salesman Anthony Underwood and the Manager Antoine help me get into a new 2018 Nissan Altima from a preowned Nissan Sentra. I would recommend Anthony Underwood and Gastonia Nissan to anyone in the market for a new vehicle!
This was our 3rd dealership of the day looking for a used Altima at a great deal. Mohamed was outstanding at helping us and never was “pushy”. Very knowledgeable and great attitude. The financial director John was professional, knowledgeable, answered all our questions. Just overall great experience!
My rating comes from Awesome customer service from the time I pulled in the service area until leaving very helpful and listen to my concerns . Very polite and courteous. It's not just about the salesman without superb customer service in your service department you would not have a repeat buyer .
I recently purchased by first new car at Capital Ford of Charlotte. My salesman Chance was incredibly helpful and met my every need. He listened to my budget and taste and worked with me so I went home with my beautiful red 2017 Ford Fiesta that I absolutely love!! I would definitely return to buy a car from them again in the future as well as recommend them to anyone in the market for a new car.
Everyone goes out and beyond their way to help you. They are so nice and they get the job done. I was expecting to get my truck back 3 days later which was fine with me. They finished it the same day. Van is great and the girl who gets you is so helpful and polite. Since the past few months I have dealt with them I couldnt ask for better customer service. I would not go back to the one I bought truck from. Even tho I didn't buy truck from them they treat me like I had.
Buying a car is never a pleasure for me ,but this time was quite the opposite. From the very beginning my experience was easy . My sales rep was De'Angelo whom was quite willing to work with my needs and requests . He was always pleasant and answered all my questions (and their were a lot ). I would highly recommend him if you are in need of a new or used car . Also the service department has been great in the two times I have had to come in . Always speedy ,but attentive . I never felt my service was a rush job . If this type of service continues at Nissan I will definitely keep returning for service and my next car .
Nice folks to deal with, clean and well ran up front without a lot of noise. Michael and his manager were a pleasure to deal with. I told them my expectations up front and they did their best to measure up. Thank you, James
The process was so smooth. I worked directly with Perry and Mike and they made sure I was leaving happy and with a car! I was so pleased with the hospitality and the hard work they put into getting me the payment and rate I went there for! Would definitely go back when I need another one.
Perry Flythe and Ty(finance manager) went above and beyond to provide an easy car buying experience. After everything was handled, Perry delivered my beautiful 2018 Pathfinder SV. I enjoyed my experience with East Charlotte Nissan
Jennifer made the experience of purchasing my 2018 Honda Accord EX-L fun and exciting. She took extra time to connect and answer all of my questions. Her passion for changing people lives through car buying is out of this world. You can honestly tell it's not just a job to her but she loves what she do. I would recommend her to everyone I come in contact with. Thank you Ms. Jennifer Baker and to the friendly staff at Honda of Concord.
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