My husband and I went in to Middletown Nissan to see a 2017 Infiniti QX70 that was on Cars.com. I was apprehensive because my car that I owned was still fairly new and in excellent condition but have always loved the QX70 so went to see. Needless to say, we left with the car.
The process was very relaxed. Our Sales Representative, Kaylen Torres was very helpful and did not push at all knowing I was struggling with the decision to trade in my car. During the buying process, we were asked what they could do for us to finalize the decision of buying the new car. Honestly, that was the first time I have experienced that at a car dealership.
Thank you Kaylen and team for making our first experience at Middletown Nissan a great one! I love my car!!!
I just picked up my new car at CarMax of Hartford and, I have to say, this was the best car-buying experience I have ever had. I had found a Ford Explorer that I wanted to see on their lot. I put a hold on the vehicle on their website, very early in the morning. By 9am the same morning, I was contacted by Rocco Toce, the most awesome sales person around. I have bought many vehicles through the years and he is the top of the list! We went to look at the truck and he had it clean and ready for us to test drive. We loved the truck but it just didn’t have all the options that we were looking for. I found the exact Explorer we wanted in New York and Rocco jumped right in to help us transfer the vehicle to Hartford. I have to admit, it IS a leap of faith to pay the transfer fee upfront before even seeing the vehicle in person. Rocco jumped in and took over. He spoke to the other CarMax and had them check every part of the vehicle out. I felt very comfortable after he called and told me the truck sounds good. My Explorer made it to Hartford very quickly and Rocco immediately checked it out and let us know it was perfect! I went to see it yesterday. It was beautiful and in the best shape. Rocco took us through the entire car and never rushed us through anything. He sent our Explorer to detailing while my 2009 Silverado was appraised. I received a fair price for my trade and the deal was smooth and handled professionally by the staff. I’m pretty sure I have not had a better car buying experience. Rocco and the team at Hartford CarMax could not have done more to make our experience the best. I did a ton of research about CarMax like I’m sure everyone does. I drove over an hour to work with them and I am so glad I did. We walked out of there with a great, shiny Ford Explorer and the greatest car buying experience!
My wife and I had a tremendous experience at Manchester City Nissan. The Finance Manager Ken was FANTASTIC and the salesman Chris was helpful and attentive.
The buying process was not the usual loooooong, drawn out affair. It was quick, efficient and actually nice!
We got a great car at a great price and the people were great as well.
Went in considering to buy a car, got a great deal Loai was a superb! He got me approved and it didn't take forever like other dealers, he was sabby and knowledgeable and very charismatic I loved it. He offered me good coffee which matters to me, and I left with my car I'm so excited! He made this such a wonderful experience I will definitely be recommending this salesman to my friends.
This was by far the easiest stress free car buying experience ever. The salesman Adom and the finance manager Jeremiah were so helpful and made everything so effortless. They really went above and beyond. I can’t thank them enough. I will definitely be recommending them to everyone I know
I had a great experience buying a used vechile from these guys. I had so many bad experiences at other dealerships and these guys really took care of me. They got me exactly what I wanted at the price I wanted and proceed to make sure the vechile was ready to drive. Calvin my salesmen went above and beyond to make the experience a great one. Josh in the service department went through the car to make sure it was good to go and got me driving my new vechile. I 've never been so thrilled with a purchase!!
What an awesome car buying experience. I have had a lot of bad experiences in the past when shopping for a car. This time it was amazing. The salesmen Calvin treated me very well and he the Sales Manager worked to get me into a car I absolutely love. It was a trade in so it had just come in they made sure that got me in for service and made sure the car was in tip top shape for me. I never had such a great experience at a dealership. Everyone there is so friendly and I felt so well treated by everyone including Josh in the Service Department who made sure my car was good to go. If I could give them 6 stars I would. I am so happy with my car and I hope I have it for a long time but when I am ready for another car I will be coming back to them.
Thanks to Victoria our sales person we are now driving a 2017 rogue sport, She was polite and not pushy which we liked she let the car sell it self, And we can not say enough about the rest of her team who helped us get out of the lease we had and into the nisson. And a last word we did not make it easy for anybody that day but they stuck with us which allowed us to stick with them!!!!!!!!!!!
I had THE best experience at Carmax...the salespeople were non-pressuring, helpful and just amazing (especially Daniel!). They went out of their way to make every step comfortable and unpainful. I will most definitely go there when I need to buy my daughter a car and when I need to upgrade in a few years!
Great dealer to do business with
Bought 7 vehicles within last 2 years
Each time got a great deal with a smooth process of getting the vehicle
They handle everything including registration in NY
Wow...what a relief!
I was driving home yesterday in my 2014 Infiniti Q70, when I took corner at slow rate of speed, I glanced in my rearvew mirror and observed a vehicle who apparently would have liked to take turn at faster pace. As I looked forward again I heard pop...and immediately saw passenger side mirror ??? Not normal....as a car fanatic ...lol...lover I ...said ...shoot..lol
To clarify I knew ...I didn't hit people or property because had clear view as making turn.
Anyhow to get to point ....pulled over checked side of car ...looked fine ...knew I couldn't do much on side street ...so quickly decided to just use scotch tape I had in glove box, to tape assembly ...mirror (which was intact)...address nightmare...lol...I take pride in keeping my car mint...and I think most car lovers would agree ...until restored ...issue fixed
As I was driving rest of way home...seeing taped mirror started bugging me...I know just a car ...could be worse...I'm probably a little shallow...lol
And I know this is review of service department at county line Nissan ...but I think background is relavant to why I'm so thankful to have trusted dealer ...service advisor.
So obviously I'm anxious to get mirror fixed...quickly.
Now the cost to diagnose repair...could I do myself...autobody ..dealer (which is hour drive)...
Thought about whether to put in claim with insurance company ...kind of quickly ruled that out ...quite sure I have 1000 comp and collision deductible ..
Not to cry poverty but new I had very little ...64.14...lol
in checking ....and credit cards tapped
Very tired when I got home so decided to forget till tomorrow morning.
Got up early and did some research on side mirror repair...glass, entire unit etc etc...
Was feeling a little better ...rested ...and happy that glass and unit seemed to be intact...hadn't inspected fully yet but seemed better than some examples in research ...where glass and or whole unit dangling or broken....learned that adhesive ...locktite glue is used to adhere glass to plastic plate on top of mechanism ..,
Thought about buying some ...where to buy...if after further inspection I thought I could try repairing myself ....
Then self doubt set in ...lol...would I make it worse ...would glass fall off
I needed wanted professional help! For my car..lol
Without sidetracking much further ....I thought of dealer, county line Nissan ...which I have used for all maintenance ....and absolutely love.
But, as I am housesitting for friend....was about hour away.....but decided they were my best shot to get straight best course of action ...for temporary fix ...and/or options for complete repair .
All right I'll get to point!
Get there...first in line...Quinn, Service Operations Manger gives me red carpet greeting as usual ...quietly listens to my sob story ....right out of gate comforts me with best case scenario ....oh sometimes they /glass just pop off....been to many other dealers who ????
Alright I'll finish ....
So kind considerate professional ....says go relax in service area ...as he himself is peeling off scotch tape ...I'll take a look and be right in....within 5 minutes he comes in and says your all set.....
Now you know why I dragged you through all the superfluous background ...can you imagine how happy I was/am:):)
Definitely my hero...
And this is consistent with all my dealings with them...
Gary ....off the charts fabulous...Kevin ...awesome...
Not sure if I dealt with Greg ...director? Department manager but kudos to him and his team, so refreshing to find know I have trusted advisor
I recommend this dealer 100%...go there ...buy and service your car knowing they are kind considerate caring experts:)
We have been customers of County Line Nissan for over twenty years.The staff is very professional and know their business. We did not feel rushed or pressured when the salesman, Tyrone Patterson, was showing us around and explaining things to us.Scott McCann was extremely helpful in getting us what we wanted for the price we were willing to pay.
Excellent service with Nat. Everything we asked he accommodated. We dealt with Nat via email and phone and was a very pleasant experience. First time buying a vehicle this way, sight unseen, except for pictures he sent.
I just purchased a 2019 Nissan Rogue and the experience could not have been better from start to finish. Sales Consultant, Nate Rameaka was so great, he identified the perfect car for me, answered all my questions, and made the whole process very easy. The financial consultant, Nick, was great, he covered everything and made the process very easy and painless! I would recommend both Nate and Nick as well as this dealership to anyone!
After visiting three other Nissan dealers I was pleased to finalize the acquisition of a new Rogue SV with the help of Bob Lussier at Gates Nissan. This is the 5th Nissan vehicle that Bob has been able to source for me and the deal on this one is the best yet.
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