Greeted by Felix outside of dealership which was a nice first impression in regards to customer service. Friendly and good at building rapport with client. Knowledge of the car could have been better. Car sold itself more less. Went back and forth with price to make sure we paid what we felt was the right price and we felt good about it but did feel undervalued as a customer when the GM came over to immediately suggest ???something that was within our budget???. It wasn???t by any means outside of our budget but the fact that the price they started off with was wrong from the price online is what bothered me when it came to negotiating. Thumbs up for Felix getting us a price we could agree upon and better yet the dream car my fiance has always wanted. I would also like to thank Guy Ghrist on his service as he made us feel great about our purchase and even better hooked us up with the right warranties down the road. Very professional and knowledgeable in his field. Overall good experience and would do business or purchase another car from Ken Ganley Nissan again!
Nissan does NOT honor warrantt
by Ben from Kearney, Ne
January 11, 2019
Never Buy Anything Nissan. Sunroof leaks on my murano and Nissan will not cover the $1200 job just to take out the headliner. It is under the warranty, but they still will not cover it. Nissan Sucks.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
SO COMFORTABLE AND STYLISH
by MarionB from OcalaFL
January 5, 2019
EXTRAORDINARILY COMFORTABLE RIDE, ALL THE AMENITIES, SO MUCH ROOM. THE VEHICLE IS BEAUTIFUL, I FEEL LIKE A WEALTHY PERSON WITH THIS BEAUTIFUL MURANO. THE BACK SEATS ARE SPACIOUS AND THE REAR CARGO AREA GETS EVEN LARGER WHEN YOU LOWER THE BACK SEATS. YOU WILL LOVE THIS CAR
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
A great road trip car
by Strembicki from Saint Louis, Missouri
January 7, 2019
I've had a lot of Nissans, one Xterra, two Pathfinders, two Rogues, and now this is my third Murano, oh yes, and a 1979 280ZX. I got used to the CVT transmission and if you can get over that, you'll be fine with the Murano. My Murano is an SL AWD so it has plenty of tech in it and its a very comfortable car on the highway and lots of room to spare.
Great dealership to work with. I found the HHR on the internet,called and worked a deal before I even went to look at. I live about 150 + miles away. The dealership was upfront on everything they said about the car, and was very easy to work with over the phone and in person. One of the best experience I had in car buying. All dealerships should be like this.
by Sharrij from Grande Prairie
December 29, 2018
Love the comfort and handling. Nice styling, good power, smooth handling. Spacious comfort that makes it great for moving friends and family. The grand kids love it
A great place to buy from Jr and Nick are the best someone else was interested in the 2018 4runner limited they found another vehicle for that costumer so I good purchase the one on the lot, the purchase was quick and easy thank u very much
Best Mid-Size SUV on the Market Today!!!
by DVD from Oklahoma City, OK
January 11, 2019
I own a 2018 Nissan Murano Midnight Edition. This edition has all the options available but I did not want the moon-roof option. (Didn't care for it). Once you shut the door and sit in the drivers seat, you are shut off from the outside. It is extremely quiet inside the suv and drive noise is very minimal. First thing you will notice is the quality of the interior which Nissan put soft leather on everything. It adds a level of luxury that you see in high end suv's. I did test drive a Lexus RX and enjoyed the drive but ABSOLUTELY DISLIKED the interior setup. I loved how Nissan set up the interior electronics compared to the Lexus RX. It's ease of use and navigation of your buttons is perfect! I commend Nissan for this user friendly way of control. (Lexus, gives you a mouse to use for navigating your display) Yes you heard me correct!!! LOL. Not to mention the Murano's Exterior design is superior and has a look of moving when standing still! The drive is also very responsive with 260 HP and 0-60 in 7 ish seconds. I have the AWD version and I will never go back to rear or front wheel drive only. Fantastic handling in snow and raining/muddy conditions with 21/28 city/highway mpg. I also enjoy the 11 bose speaker sound system and the sound in the vehicle is great if you are listening to high treble type music, but if you enjoy low bass type of music it misses the mark a bit. In addition, I am particular over the headlights in any car and purchased very bright LED (Low-Beams) so I can see the road better. Overall, I absolutely love my Murano with the options Nissan provides at a very affordable cost!
Have dealt w this dealership for years and never felt any pressure. My level of satisfaction has always been high, even when things did not necessarily go my way. What I really like about this dealership is that the sales folks and the managers are on the same page. I have never felt that in order to make sure my sales rep, whom I really like, looks good in front of the managers, I have to compromise on a deal.
In other words, while everyone at Bedford is upfront and no nonsense, they always appear to go out of their way to give the customer a decent deal to the point that one is always comfortable coming back again and again.
The dealership is clean and inviting!! Nice very friendly staff!! My salesman, Anthony Jones, was knowledgeable and very helpful, throughout the entire process. I would recommend asking for him.
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