I was hesitant about buying from them but the experience was fantastic! I would highly recommend them to anyone looking for a quality used car. Eugene was the guy that helped me and I felt very comfortable buying a car from him. Everyone there was very polite and helpful. The receptionist were excellent also. I cannot say enough great things about them. I would like to meet the owner and express my feelings about his dealership.
by bmachtemes from St. Joseph
January 25, 2019
Love the appearance and all the features. Would definitely buy again. Best looking "mom" car out there. The app works great. Vehicle is very reliable and navigates well on snowy/icy roads.
The whole experience seemed rather impersonal to me. When I walked in the front desk was very nice. But I was sent to a computer to “shop”, then the vans were brought up front to test drive. No one around to ask questions about the vehicle. Then when I sat down to finally talk to a sales associate it was very dry, facts only, matter of fact and ended with “we can’t work with the amount you have.” I walked away feeling very disappointed with the whole process and experience.
I love the car and features!
by TexasGirl from Cedar Hill, TX
January 20, 2019
Has plenty of leg room. Smooth ride. So far, I am happy with my purchase. Only suggestion is that all doors do not open once car is turned off for safety
Great service from beginning to end! The only way to buy a car, the way car buying should be! No hassles, pick your car, pay, take your car home
Has an expense look
by Joe Blow from Davie
January 17, 2019
Nissan has been a very reliable vehicle for me. Enjoy the many safety features. Love its appearance. Receive many complements. Have always had good service and the service department has always efficient and prompt.
The facility was nice and the car choices are good. My dealer seemed distracted. They did not appear busy but he didn't seem interested in my being there. I felt I was pulling him from something more important. The prices seemed fair. I would only recommend if you want to get in buy and leave.
Best Mid-Size SUV on the Market Today!!!
by DVD from Oklahoma City, OK
January 11, 2019
I own a 2018 Nissan Murano Midnight Edition. This edition has all the options available but I did not want the moon-roof option. (Didn't care for it). Once you shut the door and sit in the drivers seat, you are shut off from the outside. It is extremely quiet inside the suv and drive noise is very minimal. First thing you will notice is the quality of the interior which Nissan put soft leather on everything. It adds a level of luxury that you see in high end suv's. I did test drive a Lexus RX and enjoyed the drive but ABSOLUTELY DISLIKED the interior setup. I loved how Nissan set up the interior electronics compared to the Lexus RX. It's ease of use and navigation of your buttons is perfect! I commend Nissan for this user friendly way of control. (Lexus, gives you a mouse to use for navigating your display) Yes you heard me correct!!! LOL. Not to mention the Murano's Exterior design is superior and has a look of moving when standing still! The drive is also very responsive with 260 HP and 0-60 in 7 ish seconds. I have the AWD version and I will never go back to rear or front wheel drive only. Fantastic handling in snow and raining/muddy conditions with 21/28 city/highway mpg. I also enjoy the 11 bose speaker sound system and the sound in the vehicle is great if you are listening to high treble type music, but if you enjoy low bass type of music it misses the mark a bit. In addition, I am particular over the headlights in any car and purchased very bright LED (Low-Beams) so I can see the road better. Overall, I absolutely love my Murano with the options Nissan provides at a very affordable cost!
The car buying process is just so long I actually hate buying cars & having to go into dealerships. Some sales people are snakes! But Lani was great made the process painless & made sure all of me and my moms questions were answered & taken care of!
Most beautiful and fantastic car I have ever bough
by Carol loving her Nissan from West Bend WI
January 9, 2019
Has all the bells and whistles I could ask for. Drives extremely smooth,very happy with every facet of the SUV Would highly recommend this vehicle.
Lani was great! She was knowledgeable, very patient and a pleasure to work with. Couldn’t have gotten a better sales person. Will definitely recommend Lani and Serra Toyota to friends and family!
A great road trip car
by Strembicki from Saint Louis, Missouri
January 7, 2019
I've had a lot of Nissans, one Xterra, two Pathfinders, two Rogues, and now this is my third Murano, oh yes, and a 1979 280ZX. I got used to the CVT transmission and if you can get over that, you'll be fine with the Murano. My Murano is an SL AWD so it has plenty of tech in it and its a very comfortable car on the highway and lots of room to spare.
My sales advisor, Bruno Reichert, was great. Extremely professional and knowledgeable. I’ve never had a sales advisor that knows so much about cars, all makes. And he has worked there for a long time. I know he’ll be there whenever I have questions.
SO COMFORTABLE AND STYLISH
by MarionB from OcalaFL
January 5, 2019
EXTRAORDINARILY COMFORTABLE RIDE, ALL THE AMENITIES, SO MUCH ROOM. THE VEHICLE IS BEAUTIFUL, I FEEL LIKE A WEALTHY PERSON WITH THIS BEAUTIFUL MURANO. THE BACK SEATS ARE SPACIOUS AND THE REAR CARGO AREA GETS EVEN LARGER WHEN YOU LOWER THE BACK SEATS. YOU WILL LOVE THIS CAR
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
All around great service. Friendly and honest service. Comster service was always available. I recieved my vehicle within four days after the completed process, of paper work.
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