went very well thanks to service rep Brian Sturman who handled my visit vey professionally as always for the last 23 years+ regards Bill Naatz
Best Mid-Size SUV on the Market Today!!!
by DVD from Oklahoma City, OK
January 11, 2019
I own a 2018 Nissan Murano Midnight Edition. This edition has all the options available but I did not want the moon-roof option. (Didn't care for it). Once you shut the door and sit in the drivers seat, you are shut off from the outside. It is extremely quiet inside the suv and drive noise is very minimal. First thing you will notice is the quality of the interior which Nissan put soft leather on everything. It adds a level of luxury that you see in high end suv's. I did test drive a Lexus RX and enjoyed the drive but ABSOLUTELY DISLIKED the interior setup. I loved how Nissan set up the interior electronics compared to the Lexus RX. It's ease of use and navigation of your buttons is perfect! I commend Nissan for this user friendly way of control. (Lexus, gives you a mouse to use for navigating your display) Yes you heard me correct!!! LOL. Not to mention the Murano's Exterior design is superior and has a look of moving when standing still! The drive is also very responsive with 260 HP and 0-60 in 7 ish seconds. I have the AWD version and I will never go back to rear or front wheel drive only. Fantastic handling in snow and raining/muddy conditions with 21/28 city/highway mpg. I also enjoy the 11 bose speaker sound system and the sound in the vehicle is great if you are listening to high treble type music, but if you enjoy low bass type of music it misses the mark a bit. In addition, I am particular over the headlights in any car and purchased very bright LED (Low-Beams) so I can see the road better. Overall, I absolutely love my Murano with the options Nissan provides at a very affordable cost!
Bought a used car from Passport, I found a set of light covers were missing for off-road lights. These are required in my state. I was told they aren't required in MD so it's my problem. Which is what I expected. Customer service is a thing of the past.
Most beautiful and fantastic car I have ever bough
by Carol loving her Nissan from West Bend WI
January 9, 2019
Has all the bells and whistles I could ask for. Drives extremely smooth,very happy with every facet of the SUV Would highly recommend this vehicle.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Great efficient sporty crossover
by AT from Highlands ranch , co
December 23, 2018
Car has a peppy feel to it, sporty and efficient for all my needs , room for the kids, cargo room in trunk and reliable and safe . Smooth drive too.
Wow, I experience amazing service from the beginning to the end. I will always being my truck to Bowie for service. When I???m ready for my next truck I will come to your location. The staff was wonderful. If I could have given more stars ?? I would!!! Please thank every staff member who worked on Saturday for me!
A great road trip car
by Strembicki from Saint Louis, Missouri
January 7, 2019
I've had a lot of Nissans, one Xterra, two Pathfinders, two Rogues, and now this is my third Murano, oh yes, and a 1979 280ZX. I got used to the CVT transmission and if you can get over that, you'll be fine with the Murano. My Murano is an SL AWD so it has plenty of tech in it and its a very comfortable car on the highway and lots of room to spare.
I brought my car to the service center at 7:00 am for a oil change and tire rotation, the waiting area was very clean and welcoming, the staff was very professional and once my car was finished the technician came and explained the multi point inspection and how my car check out, I was informed on my next visit what I need to have done, I was in my car driving to work by 7:35. This was my second visit at that location and it will not be my last, and yes I would recommend Nisan of Bowie everyone.
Dealer was very patient with us, answers every questions and explains clearly for us to understand the deal that was given to us. Very friendly with us. Keep it up Nicholas.
SO COMFORTABLE AND STYLISH
by MarionB from OcalaFL
January 5, 2019
EXTRAORDINARILY COMFORTABLE RIDE, ALL THE AMENITIES, SO MUCH ROOM. THE VEHICLE IS BEAUTIFUL, I FEEL LIKE A WEALTHY PERSON WITH THIS BEAUTIFUL MURANO. THE BACK SEATS ARE SPACIOUS AND THE REAR CARGO AREA GETS EVEN LARGER WHEN YOU LOWER THE BACK SEATS. YOU WILL LOVE THIS CAR
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
I worked with John Massaqoui who was the best salesman I ever had. He was straight to the point and did not play the old sneaky car salesman. He researched the absolute best deal for my unfortunate situation and for that i am more than thankful.
Has an appointment and service was done on time. I didn???t have to be there all day long. Service person was very courteous, polite.
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