Service was outstanding and very timely. Mike Stevens, my advisor, helped me learn a few new things about my new car that I did not know. He was patient, friendly, answered all my questions, and very professional. I had a very good experience with my first oil change on my new car. Everyone was very nice and very helpful.
Jim West is more than a salesman, he really cares about finding just the right car for his customer., and doesn't pressure you into buying a car 'on that day' like some others we've encountered. If you want a caring, friendly person to help you find a car, Jim is the guy. We are really happy with the car he located for us!
Suzy was very helpful from the minute we stepped on the lot. She was extremely attentive and kind and showed us step by step through the whole process. I was very pleased with my experience with her and the entire Ferman Nissan family. Thank you!
Suzy sold a Sentra to my daughter 8 months ago, the customer service was amazing, so when my car died today I knew it's time to go and see Suzy and it's always great customer service , great Smile and I still LOVE SUZY !!!!
My request-need was a little bit unusual and everyone handled it seamlessly. The technician was very good and handled my car with a high level of care. I didn't catch his name. The technician and service advisor deserve a raise or bonus!
Great experience at Sheehy Nissan. Friendly, efficient and very helpful. Looking forward to working with Joey again very soon. This is the place you want to go when looking for a great deal on a great car.
Bought a new HRV had a great experience. Rick was our salesman was not pushy treated my family nicely. Facility was nice and clean. CJ the manager gave us a fair deal. Would recommend friends and family to Hersons Honda.
My sales associate was Jordan Bates. Upon meeting Jordan, he greeted us and apologized about being a little late. He had a customer he was assisting before us and their appointment went a little longer than expected. Jordan made us very comfortable immediately; he asked if we needed anything such as beverages or anything else to ease this process. He was very knowledgeable about the vehicle I inquired about and soon asked me if I wanted to test drive the vehicle. While driving, he told me more about the features of the vehicle, and had great general conversations. Normal car salesmen try to force me to buy a vehicle I inquire about; but Jordan did not do that at all. I did not feel pressured to buy the car. He was also able to get me the rate I wanted regarding this car. I would definitely refer him to family and friends who are looking for a new vehicle.
Matt did what he said he would do. What else can one want.
by hopple2matt from DealerRater.com
December 3, 2018
Great experience. Matt was knowledgeable on what was needed for my repair, and assisted with an additional safety hazard I was unaware of. He told me what the repair would cos and the approximate time it would take to repair it. Both were as he said.
I went to numerous dealers over the past few months. Most of them have been nightmares. From the second I walked in the employees were friendly and helpful. The truck I got was so much more then I expected. But I basically got a new truck . They worked with me and helped me figure out the best plan for me. I'm glad I chose to go to this dealership. I would definitely recommend it.
I am having a great experience at O'Brien Nissan of Bloomington. The salesman (Elijah Simpson) was excellent in explaining the automobile and highlighting features. He also did an exceptional job in getting me a payment that I was willing to do to get the car. The approval process was the personal yet fast, which I appreciated.
I had the best experience with the service here then I have ever had with any other auto service. Nolan was the the best. He cared that I had no transportation and that it was a Holiday. His genuine concern has me coming back for all my service needs and I will purchase my next vehicle there. I had my truck towed to Madison because of how he treated me on the phone. They were so busy because of the holiday, but assured me he would do his best to get it looked at. He called me on an update of getting it in to service, and he did just that. Because of Nolan, they have my business. I bought the truck in Janesville but there is no comparison to Rosan Nissan
Great Customer Service from David at the service department!!! All the staff is courteous and helpful. They are always greeting you with a smile. They also have coffee, fruit and donuts in the waiting area.
It was past time for a service recently when my Sonata developed a bad rattle/clicking in the steering column. I set up the appointment for a few days later. The service rep was courteous and friendly and described two recent recalls that would solve my problem in a couple of hours of service time. He called me at home to tell me my battery was showing some signs of failing and asked me if I would like to replace it. I did. My car was ready with a courtesy wash and no more rattle in the steering. It was a very pleasant experience as always with your service center.
Mr. Rob Robertson,Samantha Robertson and Hannah Jo
by Rob Robertson/Sam Robertson/Hannah Johnson from Prineville Oregon
November 6, 2018
I purchased s brand new 2017 Dodge 2500 next door almost two years ago and brought my daughter there s few months ago to get her first car, kinda and met Cody Farmer. Cody helped us find the perfect car for her and is the sole reason we came back when my second daughter purchased her car there last week. Customer service and a strong product always win the day thank you Smolich
Great service and price is right, great sales folk
by Dale Gavey from Everett
September 3, 2018
Best place to buy a car or truck..I love the Leaf and the choice of colors and the accesories , buy here and save money
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