Great customer service and knowledge base of the repair team is superb. The sales team is also great to work with.
Don't pull out in traffic!
by slownv from CURRITUCK NC
October 12, 2018
The NV is kind of fun to drive but that's about it. Owned a week now quickly learned not to pull put in traffic! Has no power from a dead stop. When you get to 30 mph or so it will do ok on acceleration but don't look to smoke any tires! Wait until the coast is clear before pulling out on to the highway! I have been flipped off more times since I bought the NV than I can remember. The floor under the driver's seat has a very annoying popping noise. It is coming from the very thin sheet metal floorboard. Dealer said the tightened the bolts...still popping.
I don't see a long-term relationship with the NV 200
I was a little put off by the fact that they were going to send me off without a copy of my multipoint inspection. When I brought it to the attention of the two service providers, they confirmed the only thing that came up was the three services (spark plugs, fuel injector, coolant flush) that they had told me about. Regardless, I wanted a copy of it for my records should anything happen or come up. Instead of asking the tech for it, the female service advisor just grabbed a blank one and marked everything 'green.' How do I know at that point that the inspection was even done? Quite frankly, this is the second dealership I've visited, and after countless issues with Kia overall, I am thankful my car is paid off and I will never get another one again.
First time owening a cargo van
by Stephbtrue from charlotte NC
October 22, 2018
This vehicle fits my needs and is needed for my business. Great for hauling equipment and supplies. Excellent on gas and handles pretty well on the highway. So far so good.
On one of the worst bad weather days I took my car in for service. I had a oil change, tire rotation and they washed the car. They were very busy and I was in and out within less than an hour an a half.
Took a little long to buy the vehicle. Jim was very nice and funny. Trevor was respectful and very polite. They made the process very easy for me and my wife. Thinking about going back for a vehicle for my niece. Ask for Trevor or Jim Wheeler(there are two jim's there).
I came in to get a car wash for my new 2018 Jeep Cherokee I purchased a few months ago and inquired about some concerns I had with my vehicle. Kevin and Douglas were friendly and stopped what they were doing to look into my concerns and were able to remedy the problems that day.
Thank you for your help!
by Traveler - Daughter's first car! from Indiana
September 4, 2018
Inquired about a vehicle online. Got a quick response and made a deposit over the phone. Traveled by train from out of state, purchased car and drove home. They went above and beyond to make sure car was clean, had gas and I knew the best route there and home. Car has a minor issue, but it is a USED car so this is to be expected. I got such a great price, I can easily afford to get issue repaired.
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