Rush Repair from out of State
November 6, 2018
I was visiting Pompano Beach from Canada for March Break with my family. We drove and have done the 2200km or so drive each way for the last 5 years in our 2009 Mazda CX9 (my wife's vehicle) that we have had since new. We love the SUV and it has roughly 150,000 miles on it. The vehicle has been maintained by the dealer where we bought the vehicle (near Toronto) and not by our local dealer as there salesperson (at the time) was awful and there service throughout the years (we have had 3 Mazda's since 2001) has been poor. Anyway, we had a complete service at the beginning of March. The passenger window was not working so had it repaired a few days before we left. While it works well we found (on our travels) that the passenger door wasn't actually locking although it appeared to be doing so. I was extremely upset as we had left our multiple possessions in an unlocked vehicle. I went to Lou Bachrodt Mazda early Monday morning, made an appointment and had the vehicle repaired first thing the next day. The Service was excellent. Thank you so much Martin Gatewood.