I???ve been going to this dealership ( KOEPPEL NISSAN QUEENS ) for over 20yrs. My experience there have always been Great . Danny Colon my sales guy is always courteous & very knowledgeable , and answers all the questions I had. Danny takes the time to explain all the details on the vehicle even told me things that I didn???t know about the vehicle that I was not aware of. I keep going back to this dealer because I???m treated with respect.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
All went well with Brian in sales. I previewed the car over the internet on Cars, got a deal sheet by email and drove from Maryland to New York here alll went well Until the business manager was so busy that I waited for an hour + to sign papers. Brian was great but the process took too long. Of course it was Black Friday. The 240 I X Drive is great. Larry
Excellent customer service and satisfaction. They try there best to help out the community and auto buys in the whole. They've been in business for the past 30 years and know the ins and outs . If any issues after purchasing a vehicle, there no hassle system is awesome and make you feel that personal touch of care is there every step of the way. Great buying experience overall and would definitely refer customers to this dealer.
Our Salesman Jeff spent much time with us going over different vehicles and what would suit our needs. He gave excellent information and advice. Jeff handled the transaction smoothly and made sure everything was handled properly without hassel. He made it a pleasure to buy car from Pepmore.
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