I went in to get my Service A completed for my GLC. The service advisor Don was great! My only complaint was the chat service. I made my appointment through the chat service and also requested a quote for the Service A. The chat representative quoted me $260 but when I asked the person over the counter, it was over $300. The representative at the register informed me the chat representative should not be quoting the fees for services as they are not an employee of the dealership. Hopefully, they get this taken care of soon because that can be misleading.
Good vehicle so far despite the bad press.
by John from Edmonton, Alberta
October 31, 2018
My 2015 NV200 SV is my work van. I added a ladder rack with two ladders and a step ladder which had a big effect of the fuel economy (from about 25 mpg to 20 mpg). The paint and body panels are easily damaged so I strongly recommend adding a bra or 3M transparent film. Inside plastic is easily scratched. The seats are comfortable and the driver sits higher than the average mini van so visibility is better. The tires that Nissan puts on this van will wear out quickly so this van has the unfair reputation of going through tires fast which is not true. I replaced the cheap Goodyear Eagle Cargo Tires with Nokian WGR All Weather tires and the wear is normal after over 24,000 miles (Looks like they're good for at least another 24,000 miles). I noticed much better performance in snow and ice conditions after that. Cab heater is inadequate for cold weather regions and you have to keep it in "recirculation" below -10 to -15 degrees celcius. AC works OK in temperatures over 25 degrees Celsius. Parking is very easy in tight situations. Acceleration and handling are adequate but not fantastic (that's good enough for work). GPS Navigation is adequate but not super accurate. Engine and CV transmission still working well but wheels seem to need realignment at almost every service rotation. Only real problem I've had with this van were the power door lock actuators in weather below -1 degree Celsius. Dealer found that they were not adjusted properly and finally fixed it after three visits.
Most reason I bought this car from AutoNation is the saleslady Jorainna Yao. She is really patient and helpful.
I would also referred my friend to buy a Mercedes 2020/2019 GLE amg 43 next year to her.
Also the car is beautiful ! Easy to handle and control. Very comfortable for a tall guy.
by FMB from Florida
July 9, 2018
This car has met our needs dfor many months. It is lightweight and drives smoothly. Best of all it is not a gas guzzler. We can fit our floor machines in easily and trap them into the driver dividning wall we had installed and can easily organize our chemicals in the cabin shelves.
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