You're checked in and everything just seems to hum along. the real story is the attention paid to the vehicle. I had some intermittant noises I didn't know what to attribute to. Of course when I showed up to the dealer, it wouldn't make the same noise! But they were patient and careful, and based on my description, they finally heard what I had been talking about. What started out as a strange noise which caused concerns, ended up being a $350 repair job; they informed me it was covered by warranty :) Never taking my Nissan NV200 any place else. Way to go TEAM!
I???ve gone there to get my service for my new car for a year and a half! They have great customer service. Great ammentaties in the waiting room. Especially that I have a baby and 6 year old they can play in the kid room and eat popcorn for the 6 year old.
Being so negative in my old car made it almost impossible to find a place who would sit down and actually take the time to work me a deal! Here @ Carson Nissan YOU MUST go w Jessie Avila! I just whipped out a brand new Altima SR 2019!!! For an amazing price! Thanks for being so amazing Jessie, your hard word doesn???t go unnoticed! I promise!!! And as for managers, James is an extraordinary person!! Thanks for working my deal!!!
Carson Nissan is great about getting you appointment as soon as possible. Each time I've been in they have completed the work in a timely and careful manner. Recently, we had an issue with our Rogue that was not covered under warranty. Ryan, my customer in service rep, recognized that the issue was not caused by us and contacted both Nissan and the service manager at Carson Nissan to advocate they fix the issue as if it was covered under warranty. Happy to say Ryan called recently say they would cover it. Thank you Ryan! Your commitment to the customer is without question.
Thank you, Jerry for your recommendation of Carson Nissan!
by jtbwriter from DealerRater.com
October 17, 2018
I just want to thank Jerry for his recommendation of Linda at Carson Nissan. Her right-hand person Lai-ce Shum was knowledgeable and understanding and worked with my sister and I to make the best decision. We ended up trading our 2013 Nissan Juke for a 2018 Kicks and got a great deal. Working with such caring people was a real treat and made the experience worthwhile! Thank you again for the advice and the referral!
I just leased my third Leaf from Carson Nissan and I couldn't be happier. The service and attention I get from Linda Webber and Lai-Ce Shum has always been first class. The service department is top notch as well. Oscar and Christina have always taken care of me.
I bought my ever first vehicle here 2yrs ago and so far, service is ok. not Outstanding as others would say. One time, i pointed out a hanging plastic notch underneath my nissan rogue and Cristina just dismissed it! I have to fix it myself! (Considering its a New Rogue!).Ugh, still boils me to this day.
Sunny was easy going, knowledgeable, clear explanations, fair price, confident, did 150% to stay with us through to final drive-away!! Highest recommendation! He was reassuring on all our concerns as new all electric buyers! Flo c.
Max made our deal happen. He had the only vehicle outfitted with the options and color that we wanted; I looked from MA to Fl to TX, IL and AZ to the entire West Coast (where I am). His pricing was competitive and he made sure that documents were correct then sending them over-night to me. He also helped arrange shipping our van from the dealership in So. CA to to out rural home in OR. I will definitely work with him again and recommend using him to help acquire your new vehicle.
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