Certainly not the level of service you'd expect from any 'typical' dealership, but prices are decent if you're informed and very diligent. I used Arian after dismissing another agent who was abysmal, and Arian himself was great. If the they were in the 21st century (digital age) and provided some basic customer service and car preparation, the experience could easily have been 5 stars, but it was not. All cars are sold "as-is" with zero reconditioning or pointing out any defects (it's entirely up to you to inspect thoroughly and get a mechanic to inspect). Since I buy lots of cars and had confidence I could spot any issues and keep any typical "used car salesman" tactics at bay, I was fine buying through them for the slightly better price. If you don't have such familiarity or confidence in the process, then this is not the type of place for you.
The best van I ever had
by Stephen80 from Olney springs, Colorado
November 27, 2018
This van was exactly what we were looking for. The seller was very honest and yet there was nothing to hide. The van had a perfect record. I will continue to buy Nissan.
Meets all of our needs. Seats our family of six comfortably for long road trips with tons of room for luggage. Pulls our Salem Cruise Lite Trailer better than our Ford Expedition. No sag in the back and very little sway. We love our NV.
Let me just mirror what others have said. Mark Cooper(sales) and Ivan Smith(Financing) got it done!
Mark answered all of my questions on the car and took time to get some photos before I came in. The car was cleaned up, the oil was changed, and the gas was topped off prior to use taking delivery of the car.
Not only did they have an amazing deal on a 2000 mile old car, they were very professional, knowledgeable, and the car had an amazing CPO warranty.
I will be sending friends and family your way!
Thanks! Russell Owens
Love this van!
by AmyMc from Keller, TX
October 2, 2018
You would think that a van this size with this much power would ride a little rough, like a truck. I have to say, though, that it's a smoother ride than my other cars. Just wish it didn't cost so much to fill up the tank.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
It's of room
by Kas from Howard Lake
November 14, 2018
Needs to be offered as 4 wheel drive, make leather more of a standard option, needs head rest video players. Needs bigger engine to tow a camper
Really good experience buying from this dealership. Billy Simons was my sales person. I found him to be a honest straight shooter. I highly recommend this dealership and sales person.
A must for large family's
by Megz from Greenwich, NY
April 3, 2018
With seven kids we had to purchase a new vehicle and options are limited,we choice the NV because of looks and safety. Loved all the headrest...individual seats, no benches. And looks much better than Ford and Chevy passenger van.
I worked with Marques from internet sales. He was very professional and made the experience simple and straightforward. The sales manager was very professional as well. He worked with me to make sure both parties are happy. Finance Manager Mohamed was also great to work with. Presented me with good options and understood what I was looking for. I highly recommend this dealership!
Best big family van ever!
by AggieMomof6 from Austin, TX
December 27, 2017
This is an awesome van for big families, more more comfortable than our Ford 12 passenger van was, this drives like a big mini-van not a cargo van like others.
I had a really great experience at Honda Carland. My Salesman Ryan Walcott was so professional as well as personable. I was conflicted between two models and he very patiently kept showing me and test driving the two until I decided. NOT ONCE did he show a tiny sign of frustration, he repeatedly said he just wanted to make sure that I got the right vehicle. Once I decided, the rest of the process was quite smooth and quick. Lauren (my Finance Manager) made that process clear and effortless. I was very pleased with the options that were presented (without any pressure) to protect my new Odyssey. I am very pleased with the entire outcome. I am so happy with my purchase and everyone at Honda Carland made the experience great!
Reliable 12 seater with bulky interior
by WiseWarrior57 from Piscataway Township, NJ
August 9, 2017
Overall it serves the purpose but tye gear switch is so large...everything interior is very bulky and cheap
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