Bought a new car today and it was the smoothest experience I've ever had doing so. Jake was in communication with me from the time the car was on the truck on its way to the dealership, notified me when it arrived, and was patient with us throughout our test driving the car for over an hour. Then he took care of all the financing while I was at work so all I had to do was show up and sign. If they have the car you want (or can get the car you want), I wouldn't hesitate to give them a chance.
It's of room
by Kas from Howard Lake
November 14, 2018
Needs to be offered as 4 wheel drive, make leather more of a standard option, needs head rest video players. Needs bigger engine to tow a camper
This was the best car buying experience I???ve ever had go see Juan Cortez he will take care of everything you need and is not pushy
Love this van!
by AmyMc from Keller, TX
October 2, 2018
You would think that a van this size with this much power would ride a little rough, like a truck. I have to say, though, that it's a smoother ride than my other cars. Just wish it didn't cost so much to fill up the tank.
If you come to this dealership (and I recommend you do), ask for Juan Cortes! He really changed my opinion on car salesman he is a great salesman and made it a great experience for my family and I.
by sixhappycampers from Indianapolis, IN
April 24, 2018
Meets all of our needs. Seats our family of six comfortably for long road trips with tons of room for luggage. Pulls our Salem Cruise Lite Trailer better than our Ford Expedition. No sag in the back and very little sway. We love our NV.
Karl Hoffman is a great sales associate to work with and will provide a good experience. I would recommend working with him if you are looking for a Nissan.
Great big comfy vehicle!
by Family of 8 from Seffner, Fl
January 22, 2018
I love that this vehicle looks like an SUV and not a service vehicle. It’s very comfy for my large family. It’s very easy to drive and back up. I was nervous about how large the vehicle was at first but it didn’t take long to feel at ease. It’s the oerfdct vehicle for my family and all ore adventures!
We have had very good experiences with the service department at Tim Dahle Nissan in Bountiful.
The Service Advisor Kevin knows his stuff and has always been very helpful. We trust him and the service department and that means a lot to us.
Space is everything
by Cristy from West Covina
September 29, 2017
It gives us the ability to invite family member for a round trip. We extended our Karaoke session in the car and never really need a media sort of but the space is really convenient and that makes everyone comfortable in every road trip.
Purchased a used truck with my son and our sales people were awesome. Harrison and Kyle worked hard for us. We were in and out and happy. Thank you Harrison and Kyle!
I have owned mine for 4 years
by Momof4 from Fort Wayne IN
January 24, 2019
I really like the NV it’s great for a big family and traveling. I however believe it’s got some issues. We bought it brand new and in the first 3 months it was in the shop 6 times. So my still issues after 4 years is the sliding door lock has a defect and has since we bought it but since the dealership couldn’t get it to stick like it did for us they wouldn’t fix it. Now it’s a $700 fix that I have to pay out of pocket. Next my tow electrical hook ups every time we try to hook up anything to tow it kills my battery to the point we have had to buy a new but magically no one can find the issue. Then the motor to the back heater is going out already and that’s a $800 fix it’s only 4 years old that shouldn’t be going out already. Last issue a vehicle this big should be all wheel drive it should handle better in adverse weather. So that being said I would recommend this vehicle to large families but I would also make sure to check every issue you wouldn’t think to check in a new vehicle like door locks and tow hook ups.
We left Arizona on a beautiful December morning headed to Utah for a long awaited ski trip.
We had been looking at Suburbans online for six months and were hoping to find a "newer" used one while on vacation in the Salt Lake area.
Shamrock was our first stop as they had a Suburban with the color of interior that I wanted.
Wow! Everyone exceeded our expectations! We unloaded our ski gear and bags on the spot and reloaded everything into our new Suburban. Our ten year old (still in her jammies) curled up on their couch and watched TV while our older kids cleaned out the vehicle that we traded in and mounted our ski rack on the new. The whole process took less than two hours and could have gone faster, but we bought some assessories and weren't rushing ourselves.
Thank you Jake (and all) for treating us like friends. We will keep our eyes on your inventory and hope to buy from you again.
Best big family van ever!
by AggieMomof6 from Austin, TX
December 27, 2017
This is an awesome van for big families, more more comfortable than our Ford 12 passenger van was, this drives like a big mini-van not a cargo van like others.
Jake and Brady, our time in Park City was amazing!!! Thank you for taking care of us so quickly so we could get back on the road and enjoy our trip. We're really enjoying the new Suburban. Hopefully our old one will be a blessing to a family too!
Reliable 12 seater with bulky interior
by WiseWarrior57 from Piscataway Township, NJ
August 9, 2017
Overall it serves the purpose but tye gear switch is so large...everything interior is very bulky and cheap
I was thrilled when we found two possible vehicles at Ken Garff Ford because how much some of our family members loved other Ken garff locations, but sadly this one was not a good experience. Aside of the lack of assistance in finding a vehicle where we had to physically reach out to a worker passing by and ask for some help to finding the vehicles on the lot to those that were presented to us, they were filthy and we were told we would get an "IOU" on a deep clean and any fixtures that needed to be done after purchasing the vehicle. Bummed we had the experience we did.
Tough, reliable, comfortable 4 X 4
by The Jet from Country, Queensland (lots of Hwy high speed)
January 9, 2019
We bought this car to go off road. That's where it spends lots of its' time. Ours is an auto, diesel that has gone everywhere that I've asked it to. In soft sand or mud, it seems that nothing will stop this fair dinkum four wheel drive.
Because of Scott Fritsche, I will probably end up buying two vehicles from this dealership. He was not pushy, as he worked at my speed, not his. So much appreciated in this day of age.
A van-sized SUV
by JPSECM from Midwest City, OK
August 14, 2017
Comfort was great and ride was smooth. The interior feels a bit like an SUV. There are headrests on each seat which is great for safety but hard on visibility, so a backup camera is much more important than in an older style of van. The S trim has no backup camera and no interior lighting in the back, so that's something to be considered. Highway acceleration is great. The engine is out front like a truck, which gives it a unique appearance. There's just a little space behind the back bench, so if you filled the seats you would have very limited cargo room.
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