Smooth, Fun and such a Delight Working with Anetha Bacetti!
December 3, 2018
It doesn't get any better than Anetha Bacetti when it comes to truly exceptional service, making me feel special about my journey, and the communication before, during and after my purchase. Buying a car can be stressful enough! With all of the options, features and benefits of one of finest pieces of German machinery there is, falling into the trap of feeling overwhelmed is very easy in this process. But I have to point out that Anetha, is, was and continues to be the exception to that notion. She took all of the confusion, all of the concerns, and all of the typical baggage that comes with buying a car, completely out of our interactions and it all started with her introductory email. She was so pleasant, informative and very knowledgeable! I have been searching for a Polar White Mercedes-Benz C450 AMG 4Matic and when the perfectly equipped and accessorized vehicle showed up on their website I was immediately contacted by Anetha and right away set up an appointment! Test driving was a breeze! I already knew this was the car I wanted so prior to even coming into the dealership I already knew how much I wanted to pay for it. I do have to be honest and say that it was an aggressive offer! After confirming my choice, her and I came to a very FAIR agreement, I would even venture to say it was leaning towards being more FAVORABLE to me. She highly recommended that I purchase pre-paid maintenance, tire and wheel package and windshield, which I totally resisted at first BUT I am so thankful to God that I followed her advice! After 1 year of ownership I am so happy to report that the cost for these items have already paid for themselves even after interest was calculated, which by the way she went to bat for me and gave me a super low 2.99%!!! Because of the car's uniqueness, and the fact that it was the Mercedes-Benz C450 AMG 4Matic equipped exactly how I wanted it, that was available anywhere, I decided that the customer service I got from her early on in the sale, gave me the feeling and belief that she will take care of me after the sale as well. And that reassurance is was let me know to this day, that the money I paid for my car, was definitely worth more than the money itself. Because thru it all, I got my car, I got a great experience and I also earned her as my advocate!