Alex and Ting were fantastic throughout the buying process. Ting found the vehicle that I was looking for and offered a competitive price. Alex served us through the test drive and explanation of vehicle features. Zack was great in the finance and paperwork stage. I give them all a ten for their efforts.
Best SUV in the market
by Dianan from Dallas tx
November 30, 2018
We had a pathfinder since new in 2014, great driving, smooth ride, spacious because comes with 3rd row, gas saver, powerful engine overall this is the best mid SUV from Nissan.
First off, I drove all the way here from San Francisco because I was lucky enough to initially be connected to Salesman Nick when I called one afternoon to check on the availability of a 2018 Kia Soul. He told me what he knew about the availability and told me he would call me back after checking on the specific vehicles options. Having had flaky car salesmen experiences in the past, I expected to not hear back. I was wrong! About 10 minutes later Nick called me back and provided me with all the information. He asked if I wanted to come in and I told him I would be in the next morning. He happily adjusted his schedule to meet me the next day. It was a complete pleasure working with Nick. He was happy to review all the bells and whistles of the car and it was clear he loved being able to sell Kia cars. On top of that, he was funny!
When it came to the price negotiations, I could have not wished for a better experience. Shout out to the Sales Manager Mark who was friendly, straight forward and fair.
The final chapter of the experience was the Finance Manager Servan who was really nice, low pressure finance guy. I am used to finance managers being pushy and trying to push all the "extras". Servan did not push at all! He reviewed the options, explained his opinions about the "extras" and did not push me with any guilt or fears (experienced all that at other dealerships).
I walked out with a brand new Kia Soul at a price that was fair and customer service that was exceptional. If you are in the market for a new car I highly suggest checking out Kia's and the friendly, fun service at Stevens Creek Kia.
Don’t purchase. Terrible vehicle. Warning.
by NotAnotherNissan from Laurel MS
November 26, 2018
We purchased our 2014 pathfinder platinum brand new. It was great for the first year but then in year two black smoke billowed from the tailpipe. The dealer said it was because we did not change the oil...that is bs. We had the replace the engine. Next both visors break. Next. The caliber breaks and we lose the ability to use our breaks. This happened on the interstate and luckily we were able to pull over without incident. Finally, we were driving home and the sunroof just exploded while on the highway. It was 10:30 at night and no other vehicle was around us. Glass showered down on me and my family. That was the last straw. This car should not be on the highway. We just traded it in and bought a Toyota. Everything I have said he is true.
Ease of setting up an appointment, quickness of completion of service. Courtesy of everyone involved--cashier, technician, the man who brought me my car. Everyone!
Very loaded pathfinder
by DanA from Springfield, Illinois
November 19, 2018
This SUV is quite loaded and 7 passenger... feels like a luxury truck / minivan. The Pathfinder SL with premium package. Has a great sounding steteo too. And 6000 towing capacity
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