I took my truck in for first oil change. Supposedly I got a full multi-point inspection. When I drove off the dealer the sound coming from the muffler was different than when I took it in. I immediately found a parking lot and pulled in to it. After checking the muffler and not finding anything I open the engine hood. I immediately saw that whoever took the air filter assembly apart to check the filter could not put it back together. It was totally not right. I put it back together as it properly goes. If something so simple was not done right I wonder what happens when one needs major service done. It’s kind of hard for me to recommend service here after such a minor thing was messed up!!
Found a few cars I was interested in online. Called and was told how online works, but I was visiting Houston area the following week, so I decided I wanted to just go to the dealership. I was very impressed how easy this process was. After test driving four cars decided on the Maxima (my third Maxima). Was told it was not ready to roll and it would take a few days for it to be ready. I told the salesman that we were leaving Houston in three days and I needed to take the car with me. Thank you Sergio for making sure my car would be ready and texting me with updates, as I asked about the deadline promised.
Rees was my greeter and was an excellent source of information and sales expediter. Rees explained the CarMax process and then Listened to the car features I required. He did searches of car max inventory, searches of manufacturers’ sites for additional info, and requested transfer of a vehicle from another location. There was no pressure to buy (CarMax has a five day return policy). Paperwork was efficient, and I even got help getting both the car I bought and the car I arrived in home. It was my first solo car buying experience so I especially appreciated that I got a car that suited me at a fair price and no hassle
Laurence was very professional and he got me in the car of my choice in less time. he addressed my concerns. Even though they were undergoing construction. All the sales men/women were smiling as they said hi to me.
Great VIP treatment all up front .best new car Buying experience. Sale and financial all very courteous and helpful. Was able to get 0% financing and 0 down payment. They are really good people recommended a friend and he also was able to purchase a new truck was very satisfied with his deal also.
My daughter bought a 2015 Kia Soul today from
Jeff Wiemann at Carmax Cy Fair. 15 minutes into our visit she realized Jeff had been her salesman back in 2013 when she purchased her 'first' car! He's a great salesman- I have always given 5 star reviews to carmax- but Jeff deserves a huge 5 star review too!
They provided me with personalized purchase experience. Their prices are no-haggle but their vehicles are very clean. You deal with the same person start to finish, no hand-offs to different people. Small, family owned operation. Felt good buying a car from these guys.
We were assisting my elderly Mom in buying a car. Randy Buisson and Joseph Lucchese were so very patient with us. They made the process effortless. The prices on the PreOwned Cars are set and there is no haggling which makes life so much easier. It is what it is and you find what works in your price range. The financing was a breeze and we were in and out in less than an hour. The car was ready and clean when we were done. If you are in the market for a New or PreOwned Car I would start here. They have a variety of PreOwned to choose from and prices to fit every budget! Way to go Gulf Freeway Chevrolet! Way to set the standard!
This place is great if you want to find a good car with a great price. The sales and finance staff here are very kind and warm. I had the best experience buying a vehicle. I would highly recommend this place to everyone.
Great Customer Service. Purchased a F-250 King Ranch, couldn't be happier. Allen did a great job along with Tim & Larry. If I am ever looking for a used vehicle again I will definitely give them a call.
I had concerns about my service the prior week as my tire pressure was not noted. I informed the service manager who invited me to come back in and he would have my tires checked again free of charge. They found a problem and repaired it quickly. They are the best!!
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