I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
We bought a car from Brad Braun at Charleston Nissan on 5/16/17. Wow we were very pleased with the deal that Brad was able to give us. We were treated like family and he went above and beyond to make sure he got us just what we wanted for the price we were looking for. He even came in to work on his birthday to make sure we were taken care of. My hat goes off to the finance guy Ron who also helped tremendously . Wonderful people at Charleston Nissan. Will tell everyone about them.
I began my search at Nissian. I met Micheal Scarpaci as I exited the vehicle I was renting. Right from the start he was fantastic. Micheal was very patient and did not make me feel pressured at all. He was polite and understadning when I needed to extent the rental or be charged a fee. If the dealer had a car within the price range I wanted I would have looked no further, which speaks volumes for me since I am a thinker. Micheal took time with me and made me feel like I was valued as a customer. I cannot say enough about his friendliness and overall respect of me as a customer. Over the course of the day and into the next one, I went to 6 other lots, none of which did I recieve the quality of treatment that I did that first day with Micheal. I was on a strict budget, which is the only reason I was unable to purchase a car at this dealership. I am very grateful for the treatment I recieved from Micheal and think it speaks volumes for the dealership to have this kind of employee working here.
I bought a used 2015 Mazda 6 from these guys and I am well pleased with the whole transaction. I traveled from Jacksonville, Florida to come pick it up in Charleston. They even held it for me before I got there.
The communication was top notch and everything with the transaction worked out perfectly logistically speaking.
There was only one issue with the car related to an unlatched backseat cable and they made sure It would be fixed at my local mazda dealer. They came through on their word and covered the cost of fixing it according to our agreement at purchase.
The car is in great condition and the price was the best I could find in a wide area span for the particular model and package. I am stoked on the overall experience considering how awful used car buying can be
Shout out to my sales rep : Travis Washington - Thanks man !!
I bought a 2015 Chrysler 300 S . I had a problem with the smart key. They owner, Johnny Dangerfield, solved the problem with my Smart Key and also gave me an extra Smart Key , free of charge. My entire experience there was great.
Friendly staff, excellent service. Worth the trip!
by Keenan Nale from Moncks Corner, SC
May 27, 2018
Had a really good experience at Berkeley Ford. Mark was my salesman and the sales manager was Stanley. Both id a fantastic job getting me more than i could ask for. every one there was very nice and professional. I've visited most dealerships in Charleston, and this one was by far the best customer experience. It felt like a family bushiness, not a large dealership.
Service department at Carmax superceded my expectations! Called to have a service done on my Nissan and they were able to accommodate my tight schedule even though they did explain their schedules were tight as well. The amount of time I waited was far less than any dealer I've ever been to, and Dave in the service department greeted me by name and wore a smile until I left! They even washed my car for me and let me know if there was anything I needed to not hesitate to give them a call.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Great place to buy a truck
Will be comimg back here when its time to buy a new car for sure. Thank you Hudson Nissan.
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