While traveling to Cleveland the day before Thanksgiving, our Veracruz died on the I90 turnpike in the middle of the night and was towed to Webb Hyundai. James and Rich in the Service Department were absolute lifesavers and made it priority to get us back on the road asap. The repair (a bad alternator) was very reasonable and service was exceptional. Without their help (Nico too), our holiday would have been ruined. Everyone involved went above and beyond and treated us like family. Many many thanks to them all. Webb Hyundai is simply outstanding!!
My wife and I were looking for a new vehicle but our credit wasnt the best ...In fact it was pretty bad actually..but we decided to check out car max.Im glad we did.Very nice selection of cars,great staff..My sales man Ken was a pleasure to work with.We got the car we wanted,in a price range that was fair..Even though our credit was low mine was a 585 wife's was a 615 we got the loan..ken worked hard for us and got the deal done.
My wife and I purchased a 2019 Kia Soul on 11-23-2018. Our salesman was Earl Nymeyer. Earl has many years of experience at this dealership and was very knowledgeable and professional. Earl took the time to show me the service department as well. Tom in finance knows the business and the process and was very efficient and professional. We were in and out in an hour to close the deal as opposed to the several hours of waiting around we experiences with our prior purchase (3 months ago at another dealership). We had looked at 4 other vehicles in this class (Honda, Buick, Subaru and Hyundai). The Kia was the best quality, warranty and value proposition. The transaction was smooth and the experience was not high pressured. We just took delivery of the vehicle a few days ago but thus far we are really enjoying our new Soul. No regrets.
The car I bought here is in great quality!
The employees in this company are pretty friendly and warm-heart!
They showed me everything on the car and provided considerable serve!
I like this experience that purchasing a car in this company!
What's more, the serves they provide are so convenient that I can nearly get everything I want in this company!
First car I've bought at CarMax. Great Experience.
by Carlos N from Chicago, IL
August 3, 2017
Wouldn't do it any other way. I was very well treated and the buying process was quick and painless. The vehicle I liked was taken offline for 2 days until I was able to go to the dealer and test drive it. I thought that was a pretty nice feature.
Process was quick and easy. They didn't try to push me around and help me find what I wanted not what they wanted to sell me. Didn't have to sit around and play the back and forth for hours like at a traditional dealership. I would never go back to the old way of buying after shopping at Carmax. I bought in Tinley Park Il and my sales guy was Jeff Knox. He was really nice and down to earth also because he was a Army Veteran his discipline and respect was amazing.
I went into Ziegler Nissan of Orland Park to purchase a used car. I was then introduced to Eddie Jarosz, who was very imformative and extremely helpful in deciding on what car would best fit my situation. This was my first time purchasing a vehicle from a car dealership, he made my experience enjoyable.
i came in seeking to buy a Honda pilot i wasn't sure off all the options on these cars , i was greeted by the nicest Polish guy in the wold went over all options with me took the car home to my pregnant wife since she has to stay in bed really good guy Thank you Peter for all your help and i also learned some Polish "yak she maz" everybody
The process was very thorough. Everyone was friendly and helpful. My sales associate Hassan was wonderful! Made sure my visit was perfect from the moment I walked in the doors to the moment I drove off.
Awesome Is the experience that I have had throughout all of my carbon experiences at car max We've bought 2 cars from them and sold them one car miss Sherman is an awesome sales rep very thorough very honest very respectful
Muhammad Ashraf was my Sales Representative. He was very helpful and was able to address all my concerns and answered all my questions. He provided excellent customer service!
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