ALM has gave great service and showed me fantasic deals. Especially this one employee named Mohamed. He was the first one who came to me with a smile on her face. He also recommended me which car i should get with the best deal. I really recommend this car dealership and have a great day.
by Momoftwo from Hoove, AL
November 27, 2018
This SUV meets the my needs and the needs of my family. My son loves the BOSE speaker system. Hopefully we will be driving this car for years to come.
As always, the employees are always friendly, helpful, and knowledgeable. No matter how much I spazzed out on Jamel Mitchum during the process, I still left with a smile. This is the second car that I have purchase at Gwinnett Place Nissan, and I will always purchase my cars from them. Alex Ruiz (the finance Manager) was also great to work with, and I would recommend him to anyone looking for a new vehicle
Bought new in Oct 2016 & Nov 2018 fan problem
by MUHAMMAD from TORONTO
November 13, 2018
Very spacious and comfortable car but not reliable technically.In just 2 years fan started noising and dealer not taking responsibility to c over repair expenses because it has 62k mileage on it.
Heather was very understanding of my situation. All the employees made sure i was taken care of when i entered the service shop. Employees were freidnly as well.
Headlamps Crack Heat/Cold
by Former Nissan Fan from Philly, PA
November 5, 2018
Great SUV. However, two main problems to date at 48,000 and at 50,000 miles:
1) Hot/cold temperature extremes cause multiple small cracks (20) when headlights on in 20 degree temps. 48,000 and 50,000. One small became one large. No manufacturer recall. $540 each.
2) Cooling fan fails at 50,000. Known problem. No manufacturer recall. $850.
My sister had been looking for a car for a long time. The other dealerships did not take her seriously. We pulled up to ALM at the Mall of Ga. and was greeted immediately. She told them what see had seen on line. Ali & Tammy brought us snacks while we waited to see the car. The price on line was the true price. It was such a relief to have a honest salesman. Ali bought our dinner while she purchased her beautiful SRX. It was the least stressful experience I have ever had buying a auto. I would recommend Ali to anyone looking for a vehicle. I will be buying my next car from him.
Best SUV out there!
by UmRecMom from Willow Grove PA
October 8, 2018
This car is attractive and so comfy. The room is amazing and the ride ! I will never own anything but a Nissan Pathfinder! Easing my mind as a single mom that my girls are so safe!
Keely Johnson was who helped me. I am an out of state buyer and she was absolutely caring and friendly throughout the whole process. When the car I was going to purchase became unavailable, she went out of her way to find a similar model. I was stunned because she didn???t try to just sale me something else that I didn???t want like most car salesmen/women would. Nonetheless, the whole experience was great and she made sure the car was clean ready and most of the paperwork was already done by the time that I got there. I also want to add that I got a great deal for a car with very low mileage and runs absolutely great!
2016 Nissan Pathfinder S
by AJK from Waveland, Ms
August 1, 2018
Great vehicle and great fuel economy. With a v6, it has plenty of get up and go. I use it to pull a small boat and a motorcycle trailer. The vehicle is rated for 5800 lbs towing, although I will never tow that much. Well pleased with this SUV.
The salesman Shaun Wilhelmin was very helpful with seeing that himself and the finance team worked with me to get me the vehicle I was interested in and meet the payment I wanted
Comfort for the whole family or towing an RV
by Nissan Fan from Bowling Green, KY
July 17, 2018
Exceptional value and efficiency. Some competing models seemed like driving a school bus. Almost 20 MPG in town and 26 MPG on the road. Everyone who owns one seems to be exceptionally pleased with performance and reliability
I love my car. I purchased a 2015 gray Honda Accord EX-L . Thanks Shaun Wilhelmi for helping me find my dream car. My dad introduce me to Shaun about buying a use car. My daddy bought an 2018 Ford fusion from Shaun months ago.
Interior of the car desirable to be better qualit.
by E4 from Denver CO
July 12, 2018
The car overall is good. Had the car for three years now and never had any issues. Definitely will buy another Nissan in the future.
In-and-out, fast service & NO stress... THANK YOU!
by SLovett from Norcross, GA
July 5, 2018
I went to Carmax on 4th of July. The place was not super packed, so that was great. We had a little 9th month old on tow, and were nervous that it would take us all day to shop. The only thing that took a lot of time was waiting for a sales man. Apparently, the new young guys at the front were more interested in flirting (yes flirting) with each other and playing around than realizing that we needed help or just plainly asking us if we were being helped. That really bothered me, as we wasted 30 mins just sitting dumb. The front desk girl was no help.. she was the one to tell us to sit and wait and then no where to be seen. Finally someone professional and extremely courteous walked by ... the service manager. He quickly apologized for our wait, and brought along Daniel Claudio. I am SOOOOOOOOOOOooooO thankful he did. Danny was professional, kind, humble, hard-working, and just all the way a pleasure to work with. He represented Carmax the way it should be. He took the details of what we were looking for and walked us around to cars that would fit our needs. The second car (nissan pathfinder) was a recommendation from him... and that was the car we bought. Danny if you're reading this... THANK YOU! You're such a great employee and that deserves recognition.
Low mileage &excellent condition.
by Schneg from Davenport, Florida
June 4, 2018
The vehicle had low mileage and very clean. A few dings on the exterior. Reason we didn’t buy light color interior and very few options.
Loved my very smooth buying purchase from CarMax last night the salesman Ricardo was very nice and very knowledgeable very impressed with him he was courteous and pleasant! Had a very good experience! Thank you Ricardo-CarMax!
nice nice car
by so cal gal from san diego
May 11, 2018
quality. safety. Would recommend to anyone with a family! Very smooth ride. Feel good knowing it is a solid built vehicle. Anyone would love to drive this car.
Certainly not the level of service you'd expect from any 'typical' dealership, but prices are decent if you're informed and very diligent. I used Arian after dismissing another agent who was abysmal, and Arian himself was great. If the they were in the 21st century (digital age) and provided some basic customer service and car preparation, the experience could easily have been 5 stars, but it was not. All cars are sold "as-is" with zero reconditioning or pointing out any defects (it's entirely up to you to inspect thoroughly and get a mechanic to inspect). Since I buy lots of cars and had confidence I could spot any issues and keep any typical "used car salesman" tactics at bay, I was fine buying through them for the slightly better price. If you don't have such familiarity or confidence in the process, then this is not the type of place for you.
My Husband and I bought an suv tonight from Robert. Our experience began with Ryan on the phone as he followed up on an internet deal. He talked with me about setting up an appointment and personally greeted us when we arrived. Robert was our sales team member and he was personable, honest and down to earth. He was up front about things in the car that we were looking at and didn???t push us to look out side of our price range. He was willing to help in anyway possibly and stayed an hour past closing to ensure we were taken care of. Jerome was the finance manager and he too was great! Walked us through the paperwork to minimize confusion and also stayed an hour past closing to take care of us. Ryan, Robert and Jerome made this car buying experience a memorable one. They made us feel welcome and treated us like family. I highly recommend this dealership.
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