I have a 2007 Infiniti QX56 and has had it in the shop several times for different issue and one occurring issue. My issue with Nissan service dept is the lack of calls answered when wanting to make an appt or the fact they hardly call you as soon as your vehicle is ready. Each time I'VE had to call to find out where they were on the status of service. The main reason I will not be using Central Nissan service is the one issue they have never fixed all four times I've had to return my vehicle to repair other issue. The 4 wheel drive I'm sure had issues when I purchased the vehicle used. I tried 4 TIMES to have my issue resolved with them either not remembering to check that issue (which was on all 4 service tickets) or they took so many days to repair the other faults when asked the fault on the 4 wheel drive they were deer in headlights and asked to keep longer to check it out! REALLY.
I brought in my old(2001) Xterra for service and repair. They had the vehicle for a day and got everything done in a timely fashion and at a very reasonable price. I would VERY HIGHLY recommend this dealership.
Bought my Pilot here. Did my research online. Obtained several internet quotes from several dealerships. Made a mistake and Went to the cheapest one (in Covington, Louisiana) and it turned out to be a "bait
This was my second purchase here and it was the best experience i have ever had by a new car of any other dealer. Craig was our salesman and he made the process a breeze could not ask for better service. Will be back the next time i purchase a vehicle.
I came in just to ask a few questions because i was thinking of starting a lease for a new car! I have never done this before and Chanler was very helpful. She walked me through what all would happen and payment plans and everything. I left knowing exactly what I wanted and with a plan! I love this dealership and highly recommend it. Based on my visit I experience excellent client service.
After feeling like I got the run around from the sales guy there, Scott Harmeyer stepped up and took over and changed my mind and opinion of the dealership. He streamlined the process, and made the experience one that was quick easy and enjoyable. I didn't get the vehicle i wanted but very satisfied with the vehicle i got. Thanks Scott!!
Can't say enough about the team at Zimbrick, best customer service ever!!! Went way out of their way to help me find a new car. Would recommend them to anyone. Jamey, Casey and Mike thank you for everything. You guys are the best.
It took me about a month or two to make my decision on what vehicle to purchase.The process was not painful. Aaron took his time and helped me all along with comparing vehicles, test drives and side to side comparisons. It was a comfortable process. Chris also helped a great on the day of the purchase. These guys work as a team and the Manage Tim ensures customers are be taken care off. I will recommend Acura of gainesville for your next vehicle purchase even if you are not looking to to buy an acura.
When we walked into the showroom we were greeted By Devin in a very respectful manner. He has outstanding customer service, knows his product and did not put any pressure on us. He made us feel welcome and worked very had to get us what we wanted and make sure we were happy. If you want to work with someone that listens and understands what you want, Devin is your man. Been buying cars for over 50 years, best salesperson I ever met. Go see him and you will have a wonderful experience.
Very satisfied with buying experience Mohamed and Ray were very helpful Offered several financing options and warranty options ,car was clean, Mohamed explained all the car accessories to us.
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