Very helpful when it comes to making the customer happy . Adrian Luna made me feel like I was his #1 customer he was never distracted he made it his goal to make sure I was taken care of. Very knowledgeable ,and honest too if he was unsure of something he was straight forward about it and assured me that we would find out answer together I like that open communication because I felt like I could trust him with everything . I was right too he stayed focused and met all my needs as well it's people like him that makes you want to buy the car because of the quality of service that you received when you reached out for assistance.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Best SUV I've ever owned or leased
by mistom2 from Eagan, MN
December 14, 2018
This SUV was more then I expected in comfort, power, reliability, safety features, and looks. The starting wheel warmer in Minnesota is amazing as well as remote start and remote start from all app. All wheel drive can be locked into 4 wheel drive, which up here is a plus. Need to check out the Pathfinder for your next SUV!
The staff is very friendly . To be my first experience buying a car I am very sastisfied with the services I had received from Nissan Downtown.
Great vehicle, lots of room!
by Claire from Wylie
December 12, 2018
this vehicle has met my needs and some. Even with the 3rd row of seats up there is still ample trunk space. Comfortable through-out, back up camera is awesome, ease of folding chairs in back.
Stereo is good.
Sunny was easy going, knowledgeable, clear explanations, fair price, confident, did 150% to stay with us through to final drive-away!! Highest recommendation! He was reassuring on all our concerns as new all electric buyers! Flo c.
Reliability of Pathfinder
by Freddie J from Nazareth
November 29, 2018
After putting 10,000 miles on this Pathfinder I have a few items to report: 1. The left outside rear view mirror on the door is too big. At night you cannot make clear/clean left turns because the mirror blocks your view. I am 5'10" tall and big enough to view the mirror but can't see around it. 2. The interior (not leather) is ok. I have charcoal black interior and the left arm rest on the door is very difficult to keep clean. Seems to attract and hold dirt.
Cerritos Nissan have excellent customer service ! I purchased my Nissan with a gentleman named Francisco G. ,I felt after shopping and going to many auto dealers he was the person I wanted to purchase from ! He gave above and beyond customer service ! Next was dealing with the finance manager who closed the deal with perfect service Giovanni B. I couldn't of asked for better service . I wanted to thank them for such a great and comfortable experience ! Both of you make Cerritos Nissan what it is, you gave great service.I also love my car !Thank you
Never buy a Nissan again
by CincinnatiGreg from Cincinnati,OH
November 21, 2018
I purchased my 2017 pathfinder new. I was promised a towing kit to be installed which never happened. That may be a dealership issue not a Nissan issue. However, back to the SUV itself. The rear view camera has had issues since I've had the car. It cuts in and out. The transmission is complete garbage. At 20,000 miles it's slipping in hills already, and won't shift into 6th gear on the highway without putting it into neutral and back into drive. At 36,000 miles the radiator fan is rubbing the shroud. It misfires when cold. I wasted $40,000 and never will buy a Nissan again.
I just bought my wonderful certified preowned Nissan Maxima from Nissan Universal City. I really enjoy my car and I want to say my "thank you" to my sale person Zury and to the sales manager Mike Saklawe. These guys were incredible! Without them this purchase would not be possible - the car was really a bit too pricy for me, but Make was able to arrange for a very comfortable payment. Zury was very helpful and professional as well, there was no high pressure, but Zury made me feel very welcome, she made sure that I would find a car that I really like, she was able to accommodate my schedule and provide for a very smooth and pleasant car purchase experience. I would recommend this dealership to everyone . When you call there - don't forget to ask for Zury and Mike - you will get the most professional and ethical help in the industry! Thank you, guys!
Love my car
by SheilaD from Owensboro, KY
December 14, 2018
It's very versatile. It's an 8 passenger vehicle when I need it or the back lays down for lots of room and most of the time it's a 5 passenger. This vehicle has a smooth and comfortable ride with lots of power. We love having the capability to use all wheel drive, 4 wheel drive or just regular drive and a great look. Would buy this vehicle again ,
I had a really good experience buying a vintage Ferrari 328 there. They were very communicative, let me have it inspected by 2 different mechanics, and delivered it from Anaheim to Los Angeles for me. Nick Eves was extremely helpful thru the process.
Here is the best dealership in LA, they are more professional than others. And this dealership got a lot new car and new AMG For test .
by Venegas from Joliet Illinois
November 17, 2018
The Pathfinder has all the creature comforts you need. Very comfortable....it’s a SUV. I’ve taken this vehicle on several long trips and been very comfortable. The V6 matched with the CVT provides plenty of power.
Options and customer service. Very hospitable to new guests and potential buyers. Answered every question and if they didn't know the answer wasted no time in obtaining one from superiors.
Upgraded my mommy car!
by ShaunaMS from Lakewood Ranch
January 14, 2019
Love my Pathfinder! We needed a bigger car with the 3rd row and the Nissan Pathfinder meets all our needs. USB ports, easy to use display screen, lots of cup holders and rear plugs for powering multiple divices. Lots of room with all seats laid down. Big engine for those needing power and great on gas mileage.
I would like to thank Miguel for assisting my father with the purchase of my new car, especially going through such a hard time with car repairs on my other car, this experience was a good one, definitely would buy another car from here. -Thank you and Merry Christmas
I did purchase a new car from here and I must say this was by far the best car buying experience I???ve ever had. I considered another vehicle at different dealership however after calling Danny and visiting Fontana Nissan I could have been more pleased. Thank You Danny and Fontana Nissan and everyone else who I met past couple of days. Just great people and it clearly starts with leadership. It is no wonder these guys are highly rated by everyone. It was worth driving 78 miles from San Diego.
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